AutoNation Ford Amherst

They are quick to do anything for you, but I believe they should communicate with the customer a little better should communicate with the customer a little better More

AutoNation Amherst has always done a great job servicing my vehicles. In this instance, I had just bought a new Ford Ranger and ordered a hard tonneau cover for my vehicle. It was slated to arrive by Thursd my vehicles. In this instance, I had just bought a new Ford Ranger and ordered a hard tonneau cover for my vehicle. It was slated to arrive by Thursday, so I preemptively scheduled a service appointment for the Friday. When I contacted the dealership on Tuesday, they advised the part was already in and offered to bump my scheduling up if I wanted. I had other scheduled obligations so I was not able to take advantage of the scheduling. On Wednesday, an appointment I had ended far quicker than scheduled in the late afternoon, so I called the dealership and asked if they might be able to see me immediately (2 hours before closing); I could hear the representative checking their scheduling system for several seconds and then he said if I could bring it in immediately they would make sure to fit me in. I was able to be there within 10 minutes and they completed the install on the fly 2 days earlier than the appointment I had on the books. Their ability and willingness to adapt to my changing schedule on the fly is commendable and goes beyond what is expected of normal service. For that, they deserve this positive review. More

Everything went well - everyone was very friendly and the waiting area was very comfortable. I would return again waiting area was very comfortable. I would return again More

Comfortable environment and never felt pressured. Let me make the decision. Will definitely recommend to others. Let me make the decision. Will definitely recommend to others. More

I am 500 miles away, so did everything on line and phone. Justin was the salesman and Sam was the finance person that I dealt with. It was a pleasure working with them both. Had it shipped and the whole proc Justin was the salesman and Sam was the finance person that I dealt with. It was a pleasure working with them both. Had it shipped and the whole process took about two weeks until I received it. All is well and I am very satisfied. Would certainly recommend them. More

Very good service, staff was very helpful and communicated well throughout the process. Thank you communicated well throughout the process. Thank you More

Always up front with you and give details necessary about the vehicle. Gives the best price possible and provides help for financing. the vehicle. Gives the best price possible and provides help for financing. More

Auto Nation has always been good to us and this purchase was no different. We love our new Maverick. Matt took good care of us. was no different. We love our new Maverick. Matt took good care of us. More

Professional, knowledgeable, and efficient. Provided assistance when I notified them the tow truck would be delivering my car. Provided assistance when I notified them the tow truck would be delivering my car. More

Always have a good experience at AutoNation service dept. All the service advisors are always very polite, and the techs are great, especially Jared, thanks for always taking good care of me! All the service advisors are always very polite, and the techs are great, especially Jared, thanks for always taking good care of me! More