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AutoNation Ford Amherst

Amherst, OH

Overview
Reviews
Vehicles
4.8
654 Reviews
For residents in the west Cleveland area, there is no better place for Ford cars, trucks, and SUVs than AutoNation Ford Amherst. Our dealership features one of the largest inventories of new and used Ford vehicles in the Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to one of the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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8000 Leavitt Rd.

Amherst, OH

44001

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Showing 654 reviews

January 13, 2023

Completely satisfied with the service and people at AutoNation, there work on my vehicle has always been great, and the people are always polite and curdious More

by jessejames44890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Jan 19, 2023 -

AutoNation Ford Amherst responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

January 05, 2023

I am VERY please with the service that In get from AutoNation. The service is timely and they keep me posted with any issues. More

by bdhholloway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont remember
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Jan 09, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 03, 2023

Very pleased with my service writer Sean Van Antwerp who informed me of all my options.! More

by ed_bball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Van Antwerp
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Jan 06, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Amherst! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 29, 2022

The service is always great at Auto Nation and Shawn VanAntwerp are great people. The listen to what you have to say and address the problem even if you drive in without an appointment. Would highly rec More

by Kathy46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn VanAntwerp
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Jan 02, 2023 -

AutoNation Ford Amherst responded

Hi, your comments keep us motivated and working hard for all our guests! Feel free to stop by if you ever need any more help.

December 27, 2022

Great place to do business and get a fair deal. My salesman, Jeff Wells was friendly, personable and responsive to my needs. He went out of his way to make sure I got the right vehicle at the right More

by mikeborkowski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Wells, Matt (finance)
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Dec 28, 2022 -

mikeborkowski responded

Ultimately a great place to do business. Jeff called and was able to resolve all of my issues. Great job!

December 23, 2022

My issue was an update for the navigation. It went out have way through a 2000 mile road trip. It took a week to get an appointment to do the update, which I found out I could do at home, thro More

by jpopcorn12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Dec 26, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (440) 296-3021. We hope to hear from you.

December 22, 2022

Took my car into service on a recall encounter some costly work that needed to be done. Ford Autonation was able to get me into a new car and back on the road Matt & Jesse were both amazing! Matt in f More

by Elsie Salgado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt,Jesse, Matt (finance)
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Dec 26, 2022 -

AutoNation Ford Amherst responded

Hi Elsie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 20, 2022

Shawn VanAntwerp does a great job keeping you up to date on your vehicle’s progress. I also appreciate that he checks my Ford pass discounts and saves me money! More

by Barb D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn VanAntwerp
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Dec 21, 2022 -

AutoNation Ford Amherst responded

Hi Barb, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 20, 2022

Shawn is always professional and keeps me up to date on vehicle maintenance and if there is anything I need to be aware of for future concerns More

by ejwestgatejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
sean
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Dec 22, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Amherst! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 19, 2022

Excellent service! Clean waiting room, greeted quickly. Knowledge service people, answering all questions easy check out! More

by Dlspigiel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Dec 21, 2022 -

AutoNation Ford Amherst responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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