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AutoNation Ford Amherst - Service Center

Amherst, OH

4.8
370 Reviews

370 Reviews of AutoNation Ford Amherst - Service Center

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April 03, 2023

For the last 20+ years AutoNation Ford Amherst has been my family's "go to" dealership and the reason we keep returning is because of the friendliness of the sales associates and the service team. More

by dmwhite311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mathis
Apr 07, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

March 30, 2023

Service was completed in a timely manner, however I found the suggestion for an alignment on such a low mileage car way off base, everyone was very cordial. I did think it a little rude for garage manager(?) More

by Jesnancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
? Sorry was not made aware of names
Apr 04, 2023 -

AutoNation Ford Amherst responded

Hello Nancy, Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 24, 2023

Great service! Service was performed quickly and everyone was friendly. I would recommend to anyone. More

by Satisfied!
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names. Sorry!
Mar 29, 2023 -

AutoNation Ford Amherst responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 16, 2023

Jessica my service rep was great, personable and very helpful. She went the extra mile to ensure I knew what was going on with my vehicle. More

by tbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Mar 20, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 15, 2023

Brought my truck in for service. . Waited the normal and customary time for the work to be completed. Tech was friendly and advised me on future work recommended, More

by km_2hummel
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
The girl was very nice who helped me
Mar 17, 2023 -

AutoNation Ford Amherst responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 10, 2023

I was just there for a 10,000 mile service. I and out very pleased with my service More

by pjharper78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mathis
Mar 13, 2023 -

AutoNation Ford Amherst responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Mar 13, 2023 -

pjharper78 responded

Yes I will be back at 20,000 or 2years whatever comes first.

February 27, 2023

Had great service. Found nail in tire during inspection for oil change. I’m happy that was found so we were able to repair it. More

by ctelliott23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Mar 03, 2023 -

AutoNation Ford Amherst responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

February 27, 2023

Brought my new Maverick in for its first oil change and couldn’t have been happier with the service. Shawn was my service manager and he was very helpful and polite. Was in and out in an hour. More

by katgirlnelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Mar 02, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 25, 2023

Brought in for a scan - they did honest work and scanned and found nothing - no charge, no extra problems, just good, honest work! More

by reifer58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front desk and two service ladies
Mar 01, 2023 -

AutoNation Ford Amherst responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 17, 2023

Everyone is so friendly and helpful! They all go above and beyond. I have never had a bad experience. Highly recommend this dealership to buy and have services done! More

by Melissa E.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Feb 21, 2023 -

AutoNation Ford Amherst responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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