AutoNation Ford Amherst - Service Center

My issue was an update for the navigation. It went out have way through a 2000 mile road trip. It took a week to get an appointment to do the update, which I found out I could do at home, thro It went out have way through a 2000 mile road trip. It took a week to get an appointment to do the update, which I found out I could do at home, through an email 5 days after that! Someone knew this was an issue and didn’t let people know soon enough. I will know better the next time. More

Shawn VanAntwerp does a great job keeping you up to date on your vehicle’s progress. I also appreciate that he checks my Ford pass discounts and saves me money! on your vehicle’s progress. I also appreciate that he checks my Ford pass discounts and saves me money! More

Shawn is always professional and keeps me up to date on vehicle maintenance and if there is anything I need to be aware of for future concerns vehicle maintenance and if there is anything I need to be aware of for future concerns More

Excellent service! Clean waiting room, greeted quickly. Knowledge service people, answering all questions easy check out! Clean waiting room, greeted quickly. Knowledge service people, answering all questions easy check out! More

Shawn VanAntwerp is the reason I continue getting my truck serviced at Auto Nation Ford, Amherst. He explains why certain items require my attention. This allows me to make plans that fit my budget and truck serviced at Auto Nation Ford, Amherst. He explains why certain items require my attention. This allows me to make plans that fit my budget and get after repairs before a part failure causes my truck come to a full stop. More

Frank was great! Very responsive and kept us informed throughout the entire process. Thanks again Very responsive and kept us informed throughout the entire process. Thanks again More

I always like coming here these guys are always very nice. Very helpful on any questions we may have, and if they don't know they find out for us! Some places just give you fake answers. Or a simple we nice. Very helpful on any questions we may have, and if they don't know they find out for us! Some places just give you fake answers. Or a simple we don't know attitude. All the people there are so firiendly. And the place is very clean!! Waiting area is nice, with coffee an tv. Clean restrooms. When they say they will call and get back to you, they do.This is like 3rd car I have bought from Auto Nation. And of course we will be back in a few years for a newer one. More

Always a pleasant experience, Sean is thorough making sure everything necessary is taken care of. Wait time is spent in a comfortable environment. sure everything necessary is taken care of. Wait time is spent in a comfortable environment. More

Very friendly and nice waiting room amenities available staff courteous Shawn very helpful and courteous staff courteous Shawn very helpful and courteous More

Service Writer responded to my concern of a trouble light (check engine) quicky even though I didn't have an appt. Diagnosed problem and ordered part and assured me car was safe to drive. (check engine) quicky even though I didn't have an appt. Diagnosed problem and ordered part and assured me car was safe to drive. More