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AutoNation Ford Amherst - Service Center

Amherst, OH

4.8
371 Reviews

371 Reviews of AutoNation Ford Amherst - Service Center

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December 08, 2022

Service Writer responded to my concern of a trouble light (check engine) quicky even though I didn't have an appt. Diagnosed problem and ordered part and assured me car was safe to drive. More

by rickmeilander
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlin
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Dec 12, 2022 -

AutoNation Ford Amherst responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

December 05, 2022

The service department is amazing and so helpful and friendly. Went in for a oil change and let them know one of my buttons was not working and they ordered it right away. More

by Mrs.lesliepope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
2 awesome girls in service
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Dec 08, 2022 -

AutoNation Ford Amherst responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

December 05, 2022

Pleasant welcome given, explained service. Directed to waiting area Didn't offer coffee bar but I did see it More

by maggiemaggie1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall names My bad
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Dec 08, 2022 -

AutoNation Ford Amherst responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 02, 2022

Service is quick and the techs are great cashiers are very friendly the sales person was well knowledgeable More

by sissy388
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Atkins
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Dec 04, 2022 -

AutoNation Ford Amherst responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 02, 2022

They did a great job repairing the front fascia of our Bronco Sport. Everything was done as promised and on time. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone in the body shop.
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Dec 05, 2022 -

AutoNation Ford Amherst responded

Hi Jeff, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 01, 2022

They did an awesome job! The car looked great when I got it back and they were very friendly More

by dlh1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Sirse JR.
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Dec 02, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 01, 2022

Great service, everything is timely and neat. No complaints. Would recommend to friends and family. More

by leona.geary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
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Dec 02, 2022 -

AutoNation Ford Amherst responded

Hi Leona, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 01, 2022

Amherst Auto Nation has been Loyal, Honest, Trustworthy, Kind, and Wonderful to ME. They have made sure I always have a Loaner when my car is being serviced. They ALWAYS answer all of my questions, and are More

by Leslieroig99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie Sherrill, Shawn Vanantworth
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Dec 04, 2022 -

AutoNation Ford Amherst responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 17, 2022

The person in the check in process was pleasant and knowledgeable when asked about the service that was needed. She did have a little glitch in the computer but it was near the end of the day and not h More

by Jakosi358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Nov 21, 2022 -

AutoNation Ford Amherst responded

Hello, Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything.

November 14, 2022

I like the service people at Autonation. I am not a reviewer, I get too many requests and I dont like 4 emails and a phone call. Dont harrass me for a review. I've never had that happen. More

by j.loebel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
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