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AutoNation Ford Amherst - Service Center

Amherst, OH

4.7
378 Reviews

378 Reviews of AutoNation Ford Amherst - Service Center

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February 17, 2022

I don’t want to write a response. This requirement to rate the facility is not needed. More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
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Feb 18, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 14, 2022

For oil change. It was easy and quick. Like that l they wash my car when done. Also like that I had points to use. Very satisfied More

by vdang1229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry didn’t get his name but he was helpful
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Feb 15, 2022 -

AutoNation Ford Amherst responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 11, 2022

Rod and his staff were professional, friendly, and service was excellent! I won't go anywhere else. More

by jjart1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod, Shawn, front desk ladies
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Feb 15, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 10, 2022

Body work done on a damaged vehicle. Great communication. Excellent, friendly service. Staff accommodated all of my questions and concerns. More

by brusjppw13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Skovran
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Feb 14, 2022 -

AutoNation Ford Amherst responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 08, 2022

High level of professionalism, great knowledge of products, and is willing to go the extra mile to make sure that the job is done right More

by Jponczocha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Ponczocha, Jordan Looney, Ronnie Adkins
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Feb 10, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 07, 2022

Very professional. Kept me updated about my repair that was being done. Greeted me with a smile. More

by Dstep1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn V
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Feb 09, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

February 03, 2022

The service is the best from the time you enter the door, till you leave. More

by BC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Report | Print
Feb 07, 2022 -

AutoNation Ford Amherst responded

Hi, your satisfaction is our top priority. Thank you so much for your feedback! We hope you have a great day!

February 03, 2022

Nice people. Good Service. Shawn is the best! Friendly service and always talk to you about what is needed in a timely manner. More

by Michael.grube
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn VanAntwerp
Report | Print
Feb 07, 2022 -

AutoNation Ford Amherst responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

January 31, 2022

The service department is so helpful. Jordan is always great. I always get my oil changed there and any other repairs or maintenance. More

by Babs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Looney
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Feb 04, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 30, 2022

The service center is Fantastic. Shawn was so nice and explained everything to me. I would go back just because of my experience with him. More

by Mlou125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn VanAntwerp
Report | Print
Feb 01, 2022 -

AutoNation Ford Amherst responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

Feb 01, 2022 -

Mlou125 responded

I will definitely come back just to get my oil changed or any other need I have.

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