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AutoNation Ford Amherst - Service Center

Amherst, OH

4.8
370 Reviews

370 Reviews of AutoNation Ford Amherst - Service Center

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December 19, 2021

The staff explains repairs where I am able to understand and make a decision on the repair. More

by Nate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Vanantwerp, Service Advisor, 5 stars
Report | Print
December 13, 2021

Very friendly and helpful! The Service person kept me updated as to the repair process and my service costs! More

by RLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Dec 15, 2021 -

AutoNation Ford Amherst responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 09, 2021

My car has always been serviced here and I trust them to know what it needs and to keep it running reliably. Helpful and friendly people. More

by adphillips2017
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Dec 13, 2021 -

AutoNation Ford Amherst responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

December 02, 2021

Very nice employees. Just wish I didn't have to remind them of an issue I needed taken care of after I picked up the vehicle. Now I have to bring it back and spend another hour or so. More

by Dewayne_neal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Dec 06, 2021 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Drive safe, and we'll see you on the road.

November 24, 2021

Worth the drive to get best service. Shaun service writer keeps us informed at all time. More

by W.bowles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun
Report | Print
Dec 03, 2021 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 20, 2021

Will always go to Auto Nation. Ed is the best! He always keeps us updated. More

by jscurrier071
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Nov 24, 2021 -

AutoNation Ford Amherst responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

November 08, 2021

Easy to make appointments. Covered all my concerns. Very friendly. Convenient and have nothing bad to say More

by wendysmachWendysedge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
Report | Print
Nov 09, 2021 -

AutoNation Ford Amherst responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

October 27, 2021

Great dealership, when the transmission on the car I recently purchased went out, they went above and beyond to fix the issues More

by Annie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie (I think) I’m quite terrible with names
Report | Print
Oct 29, 2021 -

AutoNation Ford Amherst responded

Hi Annie, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 26, 2021

Did a tire change on my truck and have to say staff is friendly and knowledgeable had me going in a short time. More

by pdokovski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/a
Report | Print
Oct 29, 2021 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 25, 2021

Excellent dealership. Always gives their best customer service. If you need any car care and need status updates . see Shawn More

by loumoo4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Report | Print
Oct 26, 2021 -

AutoNation Ford Amherst responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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