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AutoNation Ford Amherst - Service Center

Amherst, OH

4.8
370 Reviews

370 Reviews of AutoNation Ford Amherst - Service Center

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August 23, 2023

Jessica is one of best service managers I,ve ever dealt with at a dealership.Will be back for other services More

by tegerber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mathis
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Aug 29, 2023 -

AutoNation Ford Amherst responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 22, 2023

Jessica Mathis Is awesome at her job, she goes out of her way to service the customer. I most say the mechanics do make sure that you get your vehicle back clean. More

by Dtrout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Aug 25, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Amherst! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 21, 2023

Everyone from the dropping off of the vehicle to the picking up of the vehicle was excellent service More

by tkoontz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn VanAntwerp
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Aug 25, 2023 -

AutoNation Ford Amherst responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 18, 2023

I took it in for service for (2) issues but ended up getting the recall for my vehicle taken care of at the same time. All (3) issues were fixed in less than 5 hours. Fast, friendly and courteous. More

by jeremy.mitter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Vanantwerp
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Aug 28, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 18, 2023

Incredible service by Shawn and the service Dept. They quickly got me in and helped with a recall issue. I choose to drive 45 mins each way to this location because I trust them so implicitly. More

by matt_mcquerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Report | Print
Aug 28, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 16, 2023

Really good with communication and process of repairs. Frank was very thorough with keeping up to date More

by rachelyoung330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank sirse
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Aug 19, 2023 -

AutoNation Ford Amherst responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Amherst. If you ever need help, just give us a call. Happy motoring!

August 14, 2023

They had my car fixed in a few hours. Fixed everything well and gave me a car wash to. More

by henderson4387
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Treated me well
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Aug 18, 2023 -

AutoNation Ford Amherst responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 13, 2023

Great service. Bought several cars from them in the past. Great dealership. Friendly and exceptional customer service, More

by d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
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Aug 16, 2023 -

AutoNation Ford Amherst responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 09, 2023

No waiting politely listened to my concerns answered all my questions. Was very happy with the service. More

by sharonmillerohio
Recommend Dealer
Yes
Employees Worked With
Five star young man Kaitlyn was off
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Aug 11, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to share your feedback with us. Please don't hesitate to reach out if there's anything additional we can do for you.

August 07, 2023

I had a good experience with my sales representative,he helped me order and set up my new truck More

by rajames1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lee
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Aug 11, 2023 -

AutoNation Ford Amherst responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Amherst. If you ever need help, just give us a call. Happy motoring!

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