AutoNation Ford Amherst - Service Center

This by far one of the better experiences I've had with a dealership. Everyone I spoke with in the Collision Center was always helpful, courteous, even when I was panicked. Frank Sirse emailed me updates ab dealership. Everyone I spoke with in the Collision Center was always helpful, courteous, even when I was panicked. Frank Sirse emailed me updates about the repair process, was very kind and polite in his emails. More

I had battery problems on a Sunday night. Had my car dropped off with no notice and they took care of my car Monday. I was svery appreciative. Very professional and pleasant to work with! Had my car dropped off with no notice and they took care of my car Monday. I was svery appreciative. Very professional and pleasant to work with! More

My calls were returned quickly. Shawn communicated with me every step of the way. The intake person (can't remember her name) was very professional. Shawn communicated with me every step of the way. The intake person (can't remember her name) was very professional. More

Service department got my truck in promptly, diagnosed the problem and had it back in 2 working days the problem and had it back in 2 working days More

Very courteous and always ready for customers upon arrival. They make each customer feel important that their issue is the only one at that time. arrival. They make each customer feel important that their issue is the only one at that time. More

I made a call early Friday morning they were able to get me in before lunch same day and repair was done by 4pm. Fast, courtesy service and I was back on the road. me in before lunch same day and repair was done by 4pm. Fast, courtesy service and I was back on the road. More

Service was great. Would definitely recommend putting your service needs in the hands of Shawn V. and the crew at AutoNation Amherst. Would definitely recommend putting your service needs in the hands of Shawn V. and the crew at AutoNation Amherst. More

Fast and courteous service. They were able to get me in and fix a problem the same day They were able to get me in and fix a problem the same day More

I am very pleased how everyone I have come into contact with while I'm there have been very friendly and helpful. with while I'm there have been very friendly and helpful. More

The employees at Auto Nation are always professional and kind. Shawn is the best in service, and the ladies inside always make sure that you are out as soon as possible. kind. Shawn is the best in service, and the ladies inside always make sure that you are out as soon as possible. More