AutoNation Ford Arlington

Jay Jones is the man. Was on my way to vacation. Got it in and got it done. All he asked were some photos from the vacation. Just want to say thank you. Yall nailed it. Th Was on my way to vacation. Got it in and got it done. All he asked were some photos from the vacation. Just want to say thank you. Yall nailed it. Thanks again. More

recently purchased my dream car as a retirement gift to myself, but what should have been a joyous and memorable experience turned into a complete nightmare — all thanks to the poor service at Autonation F myself, but what should have been a joyous and memorable experience turned into a complete nightmare — all thanks to the poor service at Autonation Ford (1400 W I-20 Frontage Rd, Arlington, TX). From start to finish, the experience was plagued with lies, delays, and a complete lack of accountability. I was promised new brakes and rotors — only to discover that wasn't true. I was told the vehicle would be shipped in 2-3 days — it took 3 weeks, and once it was finally shipped, no one could even tell me where it was for another 3 days. I was also promised a full tank of gas as a courtesy — instead, the car arrived on E (empty). When I followed up via email with the salesman, I received no response. I called the dealership to speak with a manager — only to have my call refused. From the salesman, to the manager, all the way up to the general manager, this dealership failed me at every level. If you're considering doing business with Autonation Ford in Arlington — don’t. They over-promise, under-deliver, and once they have your money, the communication and care disappear. Buyer beware. More

The service department is A+ rated in delivering customer satisfaction. From the time you enter the service bay until you pull out the service advisors are greeting you and attentive to your concerns. satisfaction. From the time you enter the service bay until you pull out the service advisors are greeting you and attentive to your concerns. More

Muy buen lugar para adquiirlo que buscas buenos precios buen trato con el comprador gracias buen trato con el comprador gracias More

This AutoNation is perfect! The staff member I have helping me are great and helpful Once you come in the place they greet you with respect and answer all the questions you ne The staff member I have helping me are great and helpful Once you come in the place they greet you with respect and answer all the questions you need More

Service agent Jay was knowledgeable, courteous, prompt and respectful. Jay's professionalism made my service appointment comfortable, reassuring that my vehicle was well taken care of. and respectful. Jay's professionalism made my service appointment comfortable, reassuring that my vehicle was well taken care of. More

The folks in the service department are very professional and treat each customer with efficient service attention and keep you informed as to progress of your repairs/service. and treat each customer with efficient service attention and keep you informed as to progress of your repairs/service. More

Great selection of trucks with the equipment I was looking for. Many more to choose from, than every dealer I looked at. Easy to finalize the purchase, got more for my trade than expected and got the looking for. Many more to choose from, than every dealer I looked at. Easy to finalize the purchase, got more for my trade than expected and got the deal and payment I was looking to get. Super experience! More

Salesmen Floyd and Nate understood my request and delivered on my requests. Very efficient and professional delivered on my requests. Very efficient and professional More

Peggy was a fantastic customer service representative who went above and beyond to take care of me. went above and beyond to take care of me. More