AutoNation Ford Arlington

Always going above and beyond. Friendly prompt and honest. Have nothing but good things to say about Auto Nation Service Friendly prompt and honest. Have nothing but good things to say about Auto Nation Service More

Jennifer Velasquez with AutoNation was amazing at her job helping me with a complicated sell to auto nation of fourteen trucks. one we all understood all required paperwork and requirements all went fast and helping me with a complicated sell to auto nation of fourteen trucks. one we all understood all required paperwork and requirements all went fast and smooth and the process became easy. The dealer offered up a fair Price for each truck as well, I have bought two different vehicles at the location over the last 15 years. my experience has always been favorable and all in the building have been friendly and professional. More

Agent was pleasant, courteous, and remembered me from previous visits. He is an outstanding person. previous visits. He is an outstanding person. More

Jay Jones is the man. Was on my way to vacation. Got it in and got it done. All he asked were some photos from the vacation. Just want to say thank you. Yall nailed it. Th Was on my way to vacation. Got it in and got it done. All he asked were some photos from the vacation. Just want to say thank you. Yall nailed it. Thanks again. More

recently purchased my dream car as a retirement gift to myself, but what should have been a joyous and memorable experience turned into a complete nightmare — all thanks to the poor service at Autonation F myself, but what should have been a joyous and memorable experience turned into a complete nightmare — all thanks to the poor service at Autonation Ford (1400 W I-20 Frontage Rd, Arlington, TX). From start to finish, the experience was plagued with lies, delays, and a complete lack of accountability. I was promised new brakes and rotors — only to discover that wasn't true. I was told the vehicle would be shipped in 2-3 days — it took 3 weeks, and once it was finally shipped, no one could even tell me where it was for another 3 days. I was also promised a full tank of gas as a courtesy — instead, the car arrived on E (empty). When I followed up via email with the salesman, I received no response. I called the dealership to speak with a manager — only to have my call refused. From the salesman, to the manager, all the way up to the general manager, this dealership failed me at every level. If you're considering doing business with Autonation Ford in Arlington — don’t. They over-promise, under-deliver, and once they have your money, the communication and care disappear. Buyer beware. More

The service department is A+ rated in delivering customer satisfaction. From the time you enter the service bay until you pull out the service advisors are greeting you and attentive to your concerns. satisfaction. From the time you enter the service bay until you pull out the service advisors are greeting you and attentive to your concerns. More

Muy buen lugar para adquiirlo que buscas buenos precios buen trato con el comprador gracias buen trato con el comprador gracias More

This AutoNation is perfect! The staff member I have helping me are great and helpful Once you come in the place they greet you with respect and answer all the questions you ne The staff member I have helping me are great and helpful Once you come in the place they greet you with respect and answer all the questions you need More

Service agent Jay was knowledgeable, courteous, prompt and respectful. Jay's professionalism made my service appointment comfortable, reassuring that my vehicle was well taken care of. and respectful. Jay's professionalism made my service appointment comfortable, reassuring that my vehicle was well taken care of. More

The folks in the service department are very professional and treat each customer with efficient service attention and keep you informed as to progress of your repairs/service. and treat each customer with efficient service attention and keep you informed as to progress of your repairs/service. More