AutoNation Ford Arlington

The staff was friendly and Dave was quite helpful. He saw I had a premium warranty and made sure I received all the benefits it affords without needing to ask. Only drawback was the dealership’s mechanics we I had a premium warranty and made sure I received all the benefits it affords without needing to ask. Only drawback was the dealership’s mechanics were so overbooked I was told I would need to leave my vehicle at the dealership for 10 days to have my trunk latch assessed. I require my car and the latch is an inconvenience so I was forced to delay its repair until a slower period in the year. More

I took my car in for recall notices, at first parts were not available on the first scheduled visit. I called later and found that parts and service were available. They were polite and scheduled my vehicle not available on the first scheduled visit. I called later and found that parts and service were available. They were polite and scheduled my vehicle. Also provided a ride to and from dealer ship service. More

Oh my GOODNESS! Where do I start! Very patient and very professional! Jeff was a delight to work with and Matt texted me a picture of the carrier with THREE WHITE BRONCO's on it saying that I had three ch professional! Jeff was a delight to work with and Matt texted me a picture of the carrier with THREE WHITE BRONCO's on it saying that I had three chances that one of them was mine! No HAGGLING over pricing and sweet Charlie Scott was super nice over the warranty info. This dealership is just very personable which is huge in my love and characterization of people. Funny too! I am on two different Bronco Sport Forum pages so don't be surprised if someone from out of state wants to purchase a Bronco Sport from this Texas dealership. Not being over MSRP is HUGE! Thanks guys! Miss Kathy, Kimberly....aka KAREN but not one of those KAREN's! :) P.S. HOPE I WIN the gift card! More

Out of all the dealerships I went to, I felt most comfortable at autonation. Bobby was the best, and they made great effort to work with me on my requests. comfortable at autonation. Bobby was the best, and they made great effort to work with me on my requests. More

When I buy another car it will be from this company. You are a bunch of outstanding folks that look out for there customers. I'm a widow and I am very comfortable doing business with this family of You are a bunch of outstanding folks that look out for there customers. I'm a widow and I am very comfortable doing business with this family of folks. You get treated like family. Thank you so much for taking such good care of me and my car. Melinda Monasco More

Jamie was great great great great great great great and a great employee a great person … and should make this a 25 word minimum and more people would take this survey great employee a great person … and should make this a 25 word minimum and more people would take this survey More

The service adviser was very rude and that’s just not the way to treat someone that just spent $90k at your dealership. The good part was that I asked to see the service Manager and he was very good to work way to treat someone that just spent $90k at your dealership. The good part was that I asked to see the service Manager and he was very good to work with. I will never be using this dealership again. More

Dave is the best Service Adviser ever!! He is the face of the dealership. The 'price match' on the tires was a major selling point. of the dealership. The 'price match' on the tires was a major selling point. More

The dealership did recall work for me. Scheduled the work in June. When I arrived for the appt, I was informed that they did not have the part needed for the recall. They were suppose to call when part work in June. When I arrived for the appt, I was informed that they did not have the part needed for the recall. They were suppose to call when part arrived. Heard nothing for two months, then called dealership and was told part had arrived. An appt to put on part was made and within a couple days work was completed. More