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AutoNation Ford Arlington

Arlington, TX

Overview
Reviews
Vehicles
4.6
1,213 Reviews
As one of the largest Ford dealerships in the Arlington area, AutoNation Ford Arlington is your local destination for all new and used Ford models. Located just south of the 20 and east of S Cooper St, our showroom is easy to find. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Arlington to learn more.
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1400 I-20 West

Arlington, TX

76017

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Showing 1,213 reviews

July 28, 2023

Good customer service and they attention to detail. Updates on the car while in service is appreciated. More

by Tesi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Jul 31, 2023 -

AutoNation Ford Arlington responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 27, 2023

Appreciate having the vehicle washed following an oil change, tire rotation, replacement of windshield wipers and air filter, and DEF and other fluids replenished. Also, had brakes inspected and a multi- More

by benjaminharrison1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy
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Jul 31, 2023 -

AutoNation Ford Arlington responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 27, 2023

All ways keep in touch about vehicles what’s going on get vehicles in and out when possible. More

by don.gpinkston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Morrison
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Jul 31, 2023 -

AutoNation Ford Arlington responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 27, 2023

I have always had excellent service at this Ford location and this visit was no exception. I cannot say enough about my service advisor, Peggy Chaney. She kept me informed about the process and is always so More

by rumping
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Chaney
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Jul 31, 2023 -

AutoNation Ford Arlington responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 26, 2023

Extremely long wait time, unnecessary since I had secured financing prior. Great, professional salesman Gabriel. More

by rachelnunes00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel
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Jul 28, 2023 -

AutoNation Ford Arlington responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 200-4503. We hope to hear from you.

July 25, 2023

I took my car in for a recall. Everyone was friendly and helpful. Advisor Tim, told me the job would take 15 to 30 minutes. In 20 minutes my car was ready to go--recall complete. More

by Suzanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
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Jul 28, 2023 -

AutoNation Ford Arlington responded

Hello Suzanne, we appreciate your positive review of your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 24, 2023

My customer experience with Peggy is always fabulous. She is quick and effficient and pleasant to work with. Never a disapointment! More

by ksnugent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy
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Jul 24, 2023 -

ksnugent responded

Thank you Peggy & AutoNation Ford Arlington for quickly & expertly handling the recall issue on my Fusion. Still love my car!

Jul 27, 2023 -

AutoNation Ford Arlington responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Arlington! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 24, 2023

Very attentive and friendly. Service was excellent from our sales person. They went above and beyond to make sure we were comfortable. More

by cindy.ders
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Jeffery and Augusto Medrano
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Jul 27, 2023 -

AutoNation Ford Arlington responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 23, 2023

My experience with them was wonderful. Very helpful and quick . The young lady was very nice and informative overall great customer service. More

by Reyes Tamayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber majors
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Jul 26, 2023 -

AutoNation Ford Arlington responded

Hello Reyes, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 21, 2023

This is my 3rd purchase from AutoNation in Arlington, and I am very satisfied with the customer service I received from Leroi. He was very friendly as well as professional! Kudos to Leroi and AutoNation!! More

by mdurall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leroi,
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Jul 26, 2023 -

AutoNation Ford Arlington responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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