AutoNation Ford Arlington
Arlington, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I took my Mustang in for service. The tension pulley needed to be replaced. While I was there, Bankston arranged for a rental car for me under warranty. I picked my car up the next day, and unknown to needed to be replaced. While I was there, Bankston arranged for a rental car for me under warranty. I picked my car up the next day, and unknown to me, the mechanic forgot to plug engine fan back in. I ended up with an overheated engine out in Odessa, TX. I was charged $104 for the repair, (Sewell Ford Odessa treated me right). I called my Service Tech and said the mechinic in Odessa said the fan had not been plugged back in. I said I wanted $104 and I also missed a day of work, but I would take just the $104. He said they would send a check. I called several times over the next 3 months and always the same thing, "The check is on the way". Finally, after months of this,, I talked to the accounting dept. and found out the check had never been requested. I finally received the check. THEN, four months after I had the repair, I get a charge from Enterprise on my bank account. I called them and they said Bankston never paid the invoice and now they were charging the rental to me. I called Banston accounting and have not heard back. I will NEVER go there again. More
This dealership is the only dealership I will go to. The employees have been there 5+ yrs. They always lay out the red carpet for me. THANK YOU! employees have been there 5+ yrs. They always lay out the red carpet for me. THANK YOU! More
I vowed 3 years ago to never step foot in this dealership again. Thought I'd give it a try to see if new management had taken over. Stayed 20 minutes which consisted of a guy that had no clue what inventor again. Thought I'd give it a try to see if new management had taken over. Stayed 20 minutes which consisted of a guy that had no clue what inventory he had, so we just walked around the parking lot. He couldn't find the right car - had to go back to the office twice and switch out keys and then blamed it on somebody else. He gave us a stock quote as I walked out the door. Left and went to Don Davis down the street and bought a better car for $6000 less! More



