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AutoNation Ford Arlington

Arlington, TX

Overview
Reviews
Vehicles
4.6
1,217 Reviews
As one of the largest Ford dealerships in the Arlington area, AutoNation Ford Arlington is your local destination for all new and used Ford models. Located just south of the 20 and east of S Cooper St, our showroom is easy to find. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Arlington to learn more.
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1400 I-20 West

Arlington, TX

76017

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Showing 1,217 reviews

March 18, 2023

Communication is absolutely horrible, the dealership has the potential to be a wonderful establishment if that simple issue can be solved. More

by J clark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mahmud
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Mar 22, 2023 -

AutoNation Ford Arlington responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 200-4503 to discuss what we can do to help.

March 17, 2023

The service dept was quick to get to my car repair, service was complete & my car was ready 2 days later. The only thing that could have made it better is if they had returned it clean! More

by jrazis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
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Mar 21, 2023 -

AutoNation Ford Arlington responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 16, 2023

Had an appointment but waited for someone to help me. I was referred to my advisor but he continued to work with previous customer and I was left standing there waiting.(Nick) Finally another advisor s More

by jleferink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure
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Mar 19, 2023 -

AutoNation Ford Arlington responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Arlington. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 200-4503. We hope to hear from you.

March 15, 2023

Miss Peggy was awesome bcuz I waited almost 30 mins for somebody to asked if I needed help with at least 4 ppls playing on their cell phones besides that everything was great More

by harrygoudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miss Peggy
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Mar 19, 2023 -

AutoNation Ford Arlington responded

Thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 200-4503 to discuss what we can do to help.

March 10, 2023

Melissa was great and provided excellent customer service I use AutoNation Ford for all auto service needs. More

by nasser.yusuf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
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Mar 13, 2023 -

AutoNation Ford Arlington responded

Hello Nasser, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 09, 2023

Excellent customer service. Can always count on Mahmoud to take care of us. Thanks alot!! 😊 More

by femaletech938
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahmoud Bekheit
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Mar 13, 2023 -

AutoNation Ford Arlington responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 08, 2023

Dave did a great job getting my service done on my schedule and at a excellent price. Dave kept me informed at all times. More

by JOHNHGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Morrison
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Mar 13, 2023 -

AutoNation Ford Arlington responded

Hi, thank you for your kind review; we are happy to pass along your comments to Dave here at AutoNation Ford Arlington! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 05, 2023

Very helpful in getting me the car I was interested in and the financing was very quick and easy. More

by Amy.resendiz78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon
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Mar 09, 2023 -

AutoNation Ford Arlington responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 05, 2023

At first I was reluctant. I didn’t get my hopes up. But after 8 hours there Xavier worked his magic and I went off the lot with my first vehicle. I will be recommending y’all More

by jplace1234
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier
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Mar 05, 2023 -

jplace1234 responded

I didn’t get my hopes up. But after 8 hours there Xavier worked his magic and I went off the lot with my first vehicle. I will be recommending y’all to others I left a estatic person and a very happy heart. Thank y’all so much for providing my children and I a very dependable car to take them back and forth to the doctors in. Excellent job well done!

Mar 09, 2023 -

AutoNation Ford Arlington responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 04, 2023

Excellent service as always. In and out as promised. David was outstanding and keep me updated! More

by timdorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Mar 06, 2023 -

AutoNation Ford Arlington responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

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