AutoNation Ford Arlington

I give AutoNation Ford an excellent rating because I can always trust them to take of my truck. always trust them to take of my truck. More

We have been Meador Ram for 15 yrs your dealership was good experience I would buy from you again I have no complaints good experience I would buy from you again I have no complaints More

The entire process of purchasing my Bronco which took all of 2 years 2 months and 21 days from the day I placed my order to the day I tool delivery was handled in the most professional and courteous of ways of 2 years 2 months and 21 days from the day I placed my order to the day I tool delivery was handled in the most professional and courteous of ways by my sales representative Jake. He was there to answer every question and status update I had without question. He was truly a pleasure to work with and thankful he was there. With that being said I unfortunately had issues with the process of purchasing the vehicle. The trade-in process was very upsetting and I didn’t feel like Management was doing everything they could to ensure I was getting a fair deal and happy with my experience there. I felt like they were in fact quite the opposite, forcing my hand to only take what they offered, that and the fact that they refused to accept outside financing sounded absurd to me. So by doing that we’re at the mercy of THEIR bank and whatever interest rate they give us is what we have to deal with. Not the best way to win over customers and ensure you have ongoing business with them. That and the fact that my trade-in value given to me by this same dealership, dropped by almost HALF within two months not only surprised me but upon getting an updated value from other Autonation dealerships, this one refused to honor what other Autonations were offering. Again showing me they really didn’t care about making the sale and again painted me into a corner. Either I accept the conditions on THEIR terms or I walk away from a vehicle I have been waiting on for over two years. Hardly a decision there in my opinion. While the handling of my issues/questions/concerns left a truly bad taste in my mouth by this Management Team, I am happy with my purchase and the treatment I received from my sales rep…he made it his top priority to ensure I felt valued as a customer and that I left with a smile on my face, thank you again Jake! More

Excellent customer service, friendly, on time, made me feel very confident in their ability to handle the problem feel very confident in their ability to handle the problem More

Service was excellent. They let me know when it’s finished and they ended up finishing early. They let me know when it’s finished and they ended up finishing early. More

Once Ford got the Bronco I ordered to the dealership, my sales experience was great! Both the salesperson and the finance person were personable and friendly and knew what they were doing. As pleasant as bu sales experience was great! Both the salesperson and the finance person were personable and friendly and knew what they were doing. As pleasant as buying a car can be! More

Peggy has been awesome! She has helped me so much in every step with the difficult situation I encountered with my Ford expedition. Great staff, they have earned my busines She has helped me so much in every step with the difficult situation I encountered with my Ford expedition. Great staff, they have earned my business. More

Ford Nation of Arlington staff were very helpful, kind and courteous! Took my Ford Escape in for a recall and they kept me informed through out the day. They even had my vehicle washed and cleaned when and courteous! Took my Ford Escape in for a recall and they kept me informed through out the day. They even had my vehicle washed and cleaned when I arrived to pick it up! Outstanding service and customer support! More

I had a good experience. The customse service was very friendly and made sure I was taken care of The customse service was very friendly and made sure I was taken care of More

Needed a nee battery. Was in and out of service in less than 30min. Timothy did excellent job. Was in and out of service in less than 30min. Timothy did excellent job. More