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AutoNation Ford Arlington

Arlington, TX

4.6
1,214 Reviews
As one of the largest Ford dealerships in the Arlington area, AutoNation Ford Arlington is your local destination for all new and used Ford models. Located just south of the 20 and east of S Cooper St, our showroom is easy to find. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Arlington to learn more.
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1400 I-20 West

Arlington, TX

76017

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Showing 1,214 reviews

November 17, 2022

Fast, easy, thorough. Service desk friendly called with a status after starting, truck was ready by their estimated finish time and sparkling clean when I picked it up. More

by PCL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Nov 21, 2022 -

AutoNation Ford Arlington responded

Hello, We are pleased to hear you had such a positive experience with us, Don't hesitate to call us if you ever need anything. Be safe on the road!

November 17, 2022

Great experience at this dealership! Sales guy was great and everyone was friendly and helpful! They worked with me to get the car I wanted! Couldn’t have had a better experience! More

by Jlh3089
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Powell
Nov 21, 2022 -

AutoNation Ford Arlington responded

Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Ford Arlington and we hope to be of service again in the future.

November 16, 2022

I love this place! They have taken such good care of me and my car for the past 12 years. They are friendly, efficient, and trustworthy. More

by Snick21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalen
Nov 19, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

November 16, 2022

This is the reason I moved to AutoNation: my tiniest concerns are accepted with some kind of instructions from the Internet as to what is going on … you must ask for it …. The car always runs better af More

by basamford55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim and Jaylen and Jamie
Nov 21, 2022 -

AutoNation Ford Arlington responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 14, 2022

Service center not properly marked, no sigins pointing to service center, need route to service center highly visible, If there was a sign I missed it. Thanks More

by auresti1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont remember.
Nov 18, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for bringing this matter to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (817) 200-4503. We would appreciate the chance to turn your experience around.

November 13, 2022

It was a frustrating experience. There was a lack of communication between departments and with me. My car was at the dealership over 4 weeks. It was there a week before any work was More

by medwardslpc
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaylen and James (Manager)
Nov 18, 2022 -

AutoNation Ford Arlington responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 200-4503 to discuss what we can do to help.

November 13, 2022

I started bringing my truck to Autonation for servicing. I am pretty satisfied with the service that I have been getting. A) Very happy with the service tech's (Peggy and Tim). B) Happy with transporta More

by thomased
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim and Peggy
Nov 17, 2022 -

AutoNation Ford Arlington responded

Thomas, thank you for leaving this detailed feedback about your experience with our dealership. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (817) 200-4503 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

November 12, 2022

Dave was was courteous and check in was great. The car was really cleaned very well. More

by janettec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Morrison
Nov 21, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 11, 2022

The staff was friendly and welcoming. Maverick and Charlie were great to work with. They were helpful and efficient, and I was able to purchase the car that had brought me into the dealer More

by Vanessa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maverick, Charlie
Nov 20, 2022 -

AutoNation Ford Arlington responded

Vanessa, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

November 11, 2022

Peggy, the Service Representative, was knowledgeable and very courteous. Highly recommend using them for service. More

by steltera75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy
Nov 20, 2022 -

AutoNation Ford Arlington responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

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