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AutoNation Ford Arlington

Arlington, TX

Overview
Reviews
Vehicles
4.6
1,220 Reviews
As one of the largest Ford dealerships in the Arlington area, AutoNation Ford Arlington is your local destination for all new and used Ford models. Located just south of the 20 and east of S Cooper St, our showroom is easy to find. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Arlington to learn more.
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1400 I-20 West

Arlington, TX

76017

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Showing 1,220 reviews

September 16, 2022

I was very pleased with my routine oil change. Actually took less time than I was told. Very cordial service tech, Jaylen. More

by david g knight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaylen
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Sep 19, 2022 -

AutoNation Ford Arlington responded

Hi David, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

September 16, 2022

My first oil change and tire rotation with the maintenance package purchased with the new truck took 3 hours. Peggy my Service Advisor was experienced and we'll trained. The waiting room is bare-b More

by Pretty close to perfect!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy
Report | Print
Sep 19, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 200-4503 to discuss what we can do to help.

Sep 20, 2022 -

Pretty close to perfect! responded

I called the number and it is AutoNation's main phone tree with no option for GM or management

September 16, 2022

They never fix my truck the truck have the same problem check engine light still on More

by Jesus acosta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James
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Sep 19, 2022 -

AutoNation Ford Arlington responded

Hi Jesus, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (817) 200-4503 to discuss what we can do to help.

September 15, 2022

Timothy Hoerig was very nice. I went in to have by back window replaced and he made the arrangement for it to be done. He had a ride for me to place I requested and then ride pick More

by CMVasek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Hoerig
Report | Print
Sep 19, 2022 -

AutoNation Ford Arlington responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

September 15, 2022

This was a very much improved experience. The staff was concerned courteous as well as knowledgeable. It made for very good service experience. More

by gogoray2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David?
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Sep 19, 2022 -

AutoNation Ford Arlington responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 13, 2022

Great place to visit. Sales person very courteous and knowledgeable. Also helpful and patient to find right vehicle. More

by Matthewsweeney12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky and Charlie
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Sep 17, 2022 -

AutoNation Ford Arlington responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

September 13, 2022

received help quickly . rep was very attentive and answered all my questions . he told me when it would be ready More

by allan.mccurdy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
joshua
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Sep 17, 2022 -

AutoNation Ford Arlington responded

Hi Allan, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 13, 2022

Efrin and Kyron were super helpful and made the process as quick and easy as possible More

by The great escape
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrin and Kyron
Report | Print
Sep 17, 2022 -

AutoNation Ford Arlington responded

Hi, we are happy to pass along your comments to the team here at AutoNation Ford Arlington! Drive safe, and we'll see you on the road.

September 11, 2022

I have come to this location since 2010, and I love it: exceptional customer service and customer experience. Also, I love the changes to the service department. More

by crystalkennedy54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James The one with the lizard on a leash lol
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Sep 14, 2022 -

AutoNation Ford Arlington responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!

September 11, 2022

My needs were addressed accordingly, and the work was done promptly and professionally. Highly recommend! More

by concourse2112
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie
Report | Print
Sep 14, 2022 -

AutoNation Ford Arlington responded

Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of AutoNation Ford Arlington and we hope to be of service again in the future.

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