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AutoNation Ford Arlington
Arlington, TX
1,213 Reviews
As one of the largest Ford dealerships in the Arlington area, AutoNation Ford Arlington is your local destination for all new and used Ford models. Located just south of the 20 and east of S Cooper St, our showroom is easy to find. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Arlington to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,213 reviews
August 07, 2022
Had an appointment a few days out and the car wasn't ready when we came by: wasn't finished cleaning and still had a visible broken part. Sales person (Mark Castillo) was perfectly fine, but the dealers ready when we came by: wasn't finished cleaning and still had a visible broken part. Sales person (Mark Castillo) was perfectly fine, but the dealership became slow and unconcerned with customer service as soon as we agreed to buy the car, probably because it was a trade-in. More
by Corita
Employees Worked With
Mark Castillo
August 05, 2022
Estimate of repair did not include disposal fee which is wrong. Also took approximately a month to get repairs done which they kept me advised but I was initially told a week. Fortunately I have a back up v wrong. Also took approximately a month to get repairs done which they kept me advised but I was initially told a week. Fortunately I have a back up vehicle and was patient. More
by stan.newman
Employees Worked With
Melissa
August 05, 2022
They have a nice show room and a new service department. They are clean and follow covid standards. I have purchased cars from here for almost 20 years. My salesman is the biggest reason I buy here. Ricky i They are clean and follow covid standards. I have purchased cars from here for almost 20 years. My salesman is the biggest reason I buy here. Ricky is always relaxed and I never feel pressured to buy. More
by Kelly33
Employees Worked With
Ricky Jessup
August 04, 2022
Excellent customer service by Joshua! It is extremely inconvenient to have to leave your vehicle 2 weeks prior to even looking at it, however, at least Joshua gave me a heads up so I was It is extremely inconvenient to have to leave your vehicle 2 weeks prior to even looking at it, however, at least Joshua gave me a heads up so I was prepared and borrowed another vehicle. He also went to battle for me with the warranty company that did not want to pay my $4k repairs since it was a fairly new policy. Joshua kept in contact with me to give constant updates throughout the process. Much appreciated! It would have been 5 stars but the inconvenience of dropping off my vehicle 2 weeks before you can even look at it put a bad taste in my mouth. Great job Joshua! More
by Jazmine
Employees Worked With
Joshua
