AutoNation Ford Arlington

Excellent customer service by Joshua! It is extremely inconvenient to have to leave your vehicle 2 weeks prior to even looking at it, however, at least Joshua gave me a heads up so I was It is extremely inconvenient to have to leave your vehicle 2 weeks prior to even looking at it, however, at least Joshua gave me a heads up so I was prepared and borrowed another vehicle. He also went to battle for me with the warranty company that did not want to pay my $4k repairs since it was a fairly new policy. Joshua kept in contact with me to give constant updates throughout the process. Much appreciated! It would have been 5 stars but the inconvenience of dropping off my vehicle 2 weeks before you can even look at it put a bad taste in my mouth. Great job Joshua! More

I want to thank Sean. He went above and beyond on helping me with my suv. He gave me plenty of options, answered all my questions and was patient with me. Super professio He went above and beyond on helping me with my suv. He gave me plenty of options, answered all my questions and was patient with me. Super professional honest and a ver well mannered man. He made the whole process easy for me and even stayed late. He made sure everything was done and just made this experience a great one for me. I’m 100% satisfied. Thank you Sean! More

Out of 7 Ford dealerships and about 6 different individuals I had spoken to, Melissa was the only one who was willing to help me and take steps to get a engine failure recall on my car resolved. I individuals I had spoken to, Melissa was the only one who was willing to help me and take steps to get a engine failure recall on my car resolved. I am rating her and not the dealership itself. More

My wife and I have bought several vehicles here and the main reason is the service dept. I can get a vehicle anywhere but the service at AutoNation really sets it apart. I’ve worked with Peggy for years on main reason is the service dept. I can get a vehicle anywhere but the service at AutoNation really sets it apart. I’ve worked with Peggy for years on several vehicles and she is great. More

The people were polite, prompt, and disclosed the cost. I drive a hybrid, and the high voltage system in a 2009 Ford Escape needed to be jump charged. The cost was over $700.00! That’s because “they did I drive a hybrid, and the high voltage system in a 2009 Ford Escape needed to be jump charged. The cost was over $700.00! That’s because “they didn’t have the right type of charger and had to order it shipped in and out. That’s a lot for a battery jump. But they told me that in advance, they did what they said they would, and they charged me what we had agreed upon. I agreed to it, because I had no other options. Turns out the hybrid can’t sit for thirty days without running. Lesson (expensive lesson) learned. More

fast friendly service from the pros at a fair price. so do not worry job well done so do not worry job well done More

A little slow processing paperwork, but got a great deal and I am very pleased overall. and I am very pleased overall. More

Brent made this appointment great. I have had numerous appointments and this was the best. He was courteous, knowledgeable, and answered all my questions. I have had numerous appointments and this was the best. He was courteous, knowledgeable, and answered all my questions. More

AUTO NATION FORD ARLINGTON HAS ALWAYS BEEN CLEAN, CURTIOUS, ESPECIALLY JAMIE HYLAND. HE ALWAYS HAS A SMILE ON HIS FACE. WHAT A PLEASURE IT TO HAVE YOUR VECHILE SERVICED THERE. CURTIOUS, ESPECIALLY JAMIE HYLAND. HE ALWAYS HAS A SMILE ON HIS FACE. WHAT A PLEASURE IT TO HAVE YOUR VECHILE SERVICED THERE. More

Service was accurate, prompt and courteous. Josh kept me informed of the progress of the service Josh kept me informed of the progress of the service More