AutoNation Ford Arlington

Had an appointment a few days out and the car wasn't ready when we came by: wasn't finished cleaning and still had a visible broken part. Sales person (Mark Castillo) was perfectly fine, but the dealers ready when we came by: wasn't finished cleaning and still had a visible broken part. Sales person (Mark Castillo) was perfectly fine, but the dealership became slow and unconcerned with customer service as soon as we agreed to buy the car, probably because it was a trade-in. More

Got our Bronco Sport on a Saturday, great salesman, great finance team. Most importantly a happy wife finance team. Most importantly a happy wife More

Everything was fantastic! ! Definitely a much easier process more than I expected! I love my new vehicle ! Definitely a much easier process more than I expected! I love my new vehicle More

They have a nice show room and a new service department. They are clean and follow covid standards. I have purchased cars from here for almost 20 years. My salesman is the biggest reason I buy here. Ricky i They are clean and follow covid standards. I have purchased cars from here for almost 20 years. My salesman is the biggest reason I buy here. Ricky is always relaxed and I never feel pressured to buy. More

The customer service was awesome and everything was very satisfying. I Love It.Thank you❤ satisfying. I Love It.Thank you❤ More

courtesy, trusting ! , knowledgeable, professional, good price point, will be back good record keeping. thank y’all. , knowledgeable, professional, good price point, will be back good record keeping. thank y’all. More

Excellent customer service by Joshua! It is extremely inconvenient to have to leave your vehicle 2 weeks prior to even looking at it, however, at least Joshua gave me a heads up so I was It is extremely inconvenient to have to leave your vehicle 2 weeks prior to even looking at it, however, at least Joshua gave me a heads up so I was prepared and borrowed another vehicle. He also went to battle for me with the warranty company that did not want to pay my $4k repairs since it was a fairly new policy. Joshua kept in contact with me to give constant updates throughout the process. Much appreciated! It would have been 5 stars but the inconvenience of dropping off my vehicle 2 weeks before you can even look at it put a bad taste in my mouth. Great job Joshua! More

I want to thank Sean. He went above and beyond on helping me with my suv. He gave me plenty of options, answered all my questions and was patient with me. Super professio He went above and beyond on helping me with my suv. He gave me plenty of options, answered all my questions and was patient with me. Super professional honest and a ver well mannered man. He made the whole process easy for me and even stayed late. He made sure everything was done and just made this experience a great one for me. I’m 100% satisfied. Thank you Sean! More

Out of 7 Ford dealerships and about 6 different individuals I had spoken to, Melissa was the only one who was willing to help me and take steps to get a engine failure recall on my car resolved. I individuals I had spoken to, Melissa was the only one who was willing to help me and take steps to get a engine failure recall on my car resolved. I am rating her and not the dealership itself. More