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AutoNation Ford Arlington

Arlington, TX

4.6
1,214 Reviews
As one of the largest Ford dealerships in the Arlington area, AutoNation Ford Arlington is your local destination for all new and used Ford models. Located just south of the 20 and east of S Cooper St, our showroom is easy to find. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Arlington to learn more.
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1400 I-20 West

Arlington, TX

76017

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Showing 1,214 reviews

July 29, 2022

Took me right in salesman was great had no complaints clean building everyone was polite More

by eunicejoh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Na
Aug 02, 2022 -

AutoNation Ford Arlington responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Arlington! Feel free to reach out to us if you need anything. Have a wonderful day.

Aug 02, 2022 -

eunicejoh responded

eunicejoh@sbcglobal.net

July 29, 2022

I tried to set up a service appointment using their online request system...unsuccessful. Never got an explanation as to why that didn't work. Was told over the phone that my cabin air filter needed r More

by Wilbur
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
who cares
Aug 02, 2022 -

AutoNation Ford Arlington responded

Hi Wilbur, we regret to hear that you are displeased with your recent experience with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 200-4503 to discuss what we can do to help.

July 29, 2022

The process takes too long and they don’t work with you on your payments down payment. More

by ellissandra197137
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charmaine Higgins and Charlie
Jul 29, 2022 -

ellissandra197137 responded

Charmaine Higgins was the best to work with but everything else is too long of a process

July 28, 2022

It is perplexing to not need the lead time on an appointment . I simply knew I needed oil and made an appointment . The service advisor was so nice. I got the works and about 1100 rewards . Thanks f More

by basamford55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarlin
Aug 01, 2022 -

AutoNation Ford Arlington responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

July 27, 2022

I had to wait 5 days to pick up my used purchase due to some maintenance and clean up issues. I drove 50 miles to purchase the vehicle. When I picked it up, it only had 1/2 tank of gas and the key fobs hav More

by jgreen9914
Recommend Dealer
Yes
Employees Worked With
Angel
Jul 31, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (817) 200-4503 -- we hope to hear from you soon.

Aug 03, 2022 -

jgreen9914 responded

Called and left a message 2 days ago.....no response.

July 26, 2022

Oil change; check. I recommend visiting/scheduling with a service advisor to analyze your vehicle for the safety and enduring maintenance needs. It's nice to see a good More

by dzreyna1970
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peggy and Randy
Jul 29, 2022 -

AutoNation Ford Arlington responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 25, 2022

Good place to get your car or truck worked on the people are friendly and fast More

by cliffp64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Morrison
Jul 28, 2022 -

AutoNation Ford Arlington responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 25, 2022

Visit was good but my left rear brake light was out and when I turn left my signal flickers fast I asked for them both be checked out and mentioned they could be related possibly but I wasn’t sure. They fi More

by red4372@hotmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaylen I believe his name was
Jul 29, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 25, 2022

Had transmission fluid change service for my F150 which went smoothly. Dave provided exceptional service during my visit. More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
Jul 28, 2022 -

AutoNation Ford Arlington responded

Hello Jim, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Arlington. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 25, 2022

Always a great experience. Wish Paul had not retired. Young man was very polite and helpful I Believe his name is Michael Had an appointment at 10 AM to get another change More

by Marshall_29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Jul 28, 2022 -

AutoNation Ford Arlington responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Arlington. Don't hesitate to call us if you ever need anything. Be safe on the road!

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