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AutoNation Ford Arlington

Arlington, TX

4.6
1,214 Reviews
As one of the largest Ford dealerships in the Arlington area, AutoNation Ford Arlington is your local destination for all new and used Ford models. Located just south of the 20 and east of S Cooper St, our showroom is easy to find. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Arlington to learn more.
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1400 I-20 West

Arlington, TX

76017

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Showing 1,214 reviews

June 20, 2022

My service rep is Peggy Chaney, Margaret/ChaneyM1@autonation.com She went to bat for me with Truck Max out of Miami Florida over the repairs needed to be done on the truck! She's More

by Erik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy Chaney, Margaret/ChaneyM1@autonation.com
Jun 21, 2022 -

AutoNation Ford Arlington responded

Hi Erik, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Arlington. We appreciate your recommendation of AutoNation Ford Arlington and we hope to be of service again in the future.

June 20, 2022

Great service and very helpful. I took my vehicle in for an oil change and recall. The recall issue was taken care of the same day and they returned my car cleaner to me than when More

by kpickle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Heiland
Jun 21, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Arlington and we hope to be of service again in the future.

June 20, 2022

Dealership called to make appointment for service. It was set for 7am. At 7:40 vehicle was still sitting out front. When I asked the service advisor his concern was “I have no clue” and impression was More

by Gene
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service advisor assigned
Jun 21, 2022 -

AutoNation Ford Arlington responded

Hi Gene, we regret your experience with us here, but are glad you brought this to our attention. If you are willing, please call our General Manager at (817) 200-4503 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future. Thank you.

June 19, 2022

Always happy with Arlington TX location. Been a customer since the early 90s. Great dealership. More

by TEW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parts Dept
Jun 20, 2022 -

AutoNation Ford Arlington responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 19, 2022

Our Servicer Jay was very helpful and kept us informed everyday about our vehicle that was in maintenance, Explained the process of what’s gonna happen while the vehicle was at the dealership. More

by 821903
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaylen
Jun 20, 2022 -

AutoNation Ford Arlington responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 18, 2022

Peggy Chaney is the reason I come back here repeatedly. She is progressional, thorough and detailed. Whether coming for repairs, servicing or recalls, Peggy always handles the issue fast and explains ever More

by ScorpioSiren
Friendliness
Recommend Dealer
Yes
Employees Worked With
Peggy Chaney
Jun 20, 2022 -

AutoNation Ford Arlington responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Arlington. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 17, 2022

Prompt serve, clear explanation of both process and timing. I bought my car here and I prefer to get it serviced here as well. autonation makes the experience of both buying the car and getting it take More

by MATTHEW.KUHLMANN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot remember name
Jun 18, 2022 -

AutoNation Ford Arlington responded

Hi, your comments keep us motivated and working hard for all our guests! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 17, 2022

Great dealer , easy to work with, treat you as a concerned customer, with needs for what you use your new auto/truck for would recommend , as they get you in , financed fast and easy go through ever More

by BobbyBee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Anderson
Jun 20, 2022 -

AutoNation Ford Arlington responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 17, 2022

Responsive, helpfull, and accommodating, Jake was my salesman and worked with me every step of the way. More

by Broncogt40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Andrews
Jun 20, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 17, 2022

AutoNation Ford Arlington has been my service dealership for 9 years and has been fair, quick and very helpful with all of their service staff! More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
Jun 20, 2022 -

AutoNation Ford Arlington responded

Hi, we are pleased to hear you had such a positive experience with us, Mike! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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