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AutoNation Ford Arlington

Arlington, TX

4.6
1,212 Reviews
As one of the largest Ford dealerships in the Arlington area, AutoNation Ford Arlington is your local destination for all new and used Ford models. Located just south of the 20 and east of S Cooper St, our showroom is easy to find. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Arlington to learn more.
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1400 I-20 West

Arlington, TX

76017

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Showing 1,212 reviews

March 11, 2022

I entered the driveway and was greeted when I went inside the building but was out after getting my info very quickly More

by Aguilarjl123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
Mar 14, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Mar 14, 2022 -

Aguilarjl123 responded

Thank you my email Aguilarjl123@gmail.com

March 10, 2022

Very nice place and people. Ricky Jessie was so nice and informative. He didn’t rush me into any decision and answered all our questions More

by kat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky jessub
Mar 12, 2022 -

AutoNation Ford Arlington responded

Hi Kat, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 09, 2022

Great place I like the Customer service and the relationship they give to the customers and communication level… More

by Masonyolanda.ym
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie
Mar 11, 2022 -

AutoNation Ford Arlington responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 09, 2022

Had extra upgrades completed recently on my new truck purchased at Autonation Ford Arlington. Mark in the Parts Dept ordered the parts and Service Advisor Jamie offered excellent service during the proce More

by tzieschang7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Zieschang, Jamie
Mar 11, 2022 -

AutoNation Ford Arlington responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

March 08, 2022

Melissa was very helpful and made sure that all of our questions and concerns were taken care of. They were great , friendly, fast we will be taking all of our vehicles there from now on. More

by jamie.m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa
Mar 11, 2022 -

AutoNation Ford Arlington responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 08, 2022

Shawn went out of his way to contact me as soon as my Bronco arrived on the lot. Sending pictures. He was pleasant and inviting when we arrived at the dealership.He was transparent about the sticker pric More

by mona_79_99_99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn McGough/ John In Finance and Will!
Mar 11, 2022 -

AutoNation Ford Arlington responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

March 08, 2022

The whole process was very fast and easy. Angel was very sweet and professional and made our experience the best one we've had out of all the sales people we've met in other dealerships. 1000 More

by beremoreno08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Gipson
Mar 11, 2022 -

AutoNation Ford Arlington responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 07, 2022

Mellissa Moshier was very helpful and attentive to my issues and needs. She made the visit easy but mainly beneficial sharing items I needed to consider doing on my visit or on my own. I like doing som More

by JDIngle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mellissa Moshier
Mar 11, 2022 -

AutoNation Ford Arlington responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Arlington. We are always more than happy to assist you if anything else comes up. Take care!

March 06, 2022

Poor customer service, from the top down. Vehicle set for weeks without any follow up info from service rep or service manager. More

by Fulton.c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Josh
Mar 08, 2022 -

AutoNation Ford Arlington responded

Hello Fulton, we are deeply disappointed by your experience at AutoNation Ford Arlington. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (817) 200-4503 to discuss what we can do to help.

Mar 08, 2022 -

Fulton.c responded

Feel free to contact me directly. My contact information should be on file. Meanwhile, I have been burned on several occasions, trying to contact customer service or anyone else for that matter to address my concerns.

March 05, 2022

Fast appointment. Correct pricing on services quoted! Friendly and accommodating with good communication thru visit. More

by jennysutherland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mahmoud Bekheit
Mar 07, 2022 -

AutoNation Ford Arlington responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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