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AutoNation Ford Arlington

Arlington, TX

Overview
Reviews
Vehicles
4.6
1,217 Reviews
As one of the largest Ford dealerships in the Arlington area, AutoNation Ford Arlington is your local destination for all new and used Ford models. Located just south of the 20 and east of S Cooper St, our showroom is easy to find. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Arlington to learn more.
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1400 I-20 West

Arlington, TX

76017

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Showing 1,217 reviews

November 29, 2021

The dealership’s service department is what kept me coming back to buy numerous vehicles from AutoNation Ford. However, this time, the product, the Ford Edge has been disappointing. More

by CarGal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Barnum - Service Dept. is the best
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Dec 03, 2021 -

AutoNation Ford Arlington responded

Hi Cargal, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (817) 200-4503. We hope to hear from you soon.

Dec 03, 2021 -

CarGal responded

I’d be happy to share my concerns about my Ford Edge, which has only 87,000 miles on it. Thank you!

November 29, 2021

I scheduled my appointment online without any hassle; greeted with excellent customer service and follow-up regarding my Ford maintenance. More

by kennedy_sonja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. James, Sydney Thorp
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Dec 02, 2021 -

AutoNation Ford Arlington responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 27, 2021

I have not bought a car at a dealership in a long time, the experience was enjoyable. More

by Brett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Dec 02, 2021 -

AutoNation Ford Arlington responded

Hi Brett, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 27, 2021

Peggy is a great help when we take our vehicle in for service. She makes it a priority to make sure every question is answered to even setting up a lyft to take us to and from the dealership. More

by texndac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy
Report | Print
Nov 27, 2021 -

texndac responded

Nothing but great service.

November 26, 2021

Sometimes it appears as if the staff is biased in providing service or may be it is just my perception More

by pwachira50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joshua Warwick not sure of last name
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Dec 02, 2021 -

AutoNation Ford Arlington responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 25, 2021

Peggy is a great Service Advisor, always helpful and does a great job of outlining the service performed and any additional service that might be needed. More

by cornelius.quinn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy Chaney
Report | Print
Dec 02, 2021 -

AutoNation Ford Arlington responded

Hi Cornelius, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 25, 2021

Dave Morrison always gives me great customer service he’s very knowledgeable and very courteous I really like him as my point of contact to get anything done to my vehicle More

by sdashiell07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Morrison , Sydney Thorp
Report | Print
Dec 02, 2021 -

AutoNation Ford Arlington responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 24, 2021

Very attentive kept us informed throughout the process , well informed about the suv and all of it’s features More

by medina826
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Dec 02, 2021 -

AutoNation Ford Arlington responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 24, 2021

Always friendly and helpful. Super easy drop off process. Peggy has been my favorite so far. More

by BC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy
Report | Print
Dec 02, 2021 -

AutoNation Ford Arlington responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

November 23, 2021

Peggy and Melissa provided exceptional customer service! Truck wash is much appreciated following a service. More

by benjaminharrison1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy and Melissa
Report | Print
Nov 27, 2021 -

AutoNation Ford Arlington responded

Hi, thanks for your praise and kind comments about our team. Don't hesitate to call us if you ever need anything. Be safe on the road!

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