AutoNation Ford Arlington - Service Center

Went well by the end, had to return after the first attempt to repair the problem. They also completed a recall at the same time. The service manager was concerned with our returned visit and offered a attempt to repair the problem. They also completed a recall at the same time. The service manager was concerned with our returned visit and offered a fast turnaround and a discounted on the additional repair. In the end it all went well and so far, and it seems to be fixed. Service adviser Melissa kept us informed and was very professional. More

Ms. Peggie in the service department made my experience go flawlessly. She explained all the was needed and all that was done. go flawlessly. She explained all the was needed and all that was done. More

Very professional. Upfront about additional costs that arose. A bit slow getting it all done though. Upfront about additional costs that arose. A bit slow getting it all done though. More

Pleasant to work with. Didn't try to upsell un-needed services. Even told me honestly if needed when I thought something was and it wasn't. Didn't try to upsell un-needed services. Even told me honestly if needed when I thought something was and it wasn't. More

The dealers were beyond helpful and very communicative. Everything ran smoothly from dropping my car off to getting my car. Everything ran smoothly from dropping my car off to getting my car. More

My opinion was created when I had a windshield wiper stop working and made an appt then when it was time for the appt I got a call cancelling the appt with the service manger basically laughing at me when I working and made an appt then when it was time for the appt I got a call cancelling the appt with the service manger basically laughing at me when I asked for a new time. Since then I only go when I need to (like for this recall) otherwise find someone who respects customers and doesn't laugh at them. More

Took my f250 to do an oil change and got a” water in fuel drain fuel” on my dash board now my truck dont run the same takes a while to accelerate drain fuel” on my dash board now my truck dont run the same takes a while to accelerate More

The service dept was quick to get to my car repair, service was complete & my car was ready 2 days later. The only thing that could have made it better is if they had returned it clean! service was complete & my car was ready 2 days later. The only thing that could have made it better is if they had returned it clean! More

Had an appointment but waited for someone to help me. I was referred to my advisor but he continued to work with previous customer and I was left standing there waiting.(Nick) Finally another advisor s I was referred to my advisor but he continued to work with previous customer and I was left standing there waiting.(Nick) Finally another advisor said he would help. More

Miss Peggy was awesome bcuz I waited almost 30 mins for somebody to asked if I needed help with at least 4 ppls playing on their cell phones besides that everything was great somebody to asked if I needed help with at least 4 ppls playing on their cell phones besides that everything was great More