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AutoNation Ford Arlington - Service Center

Arlington, TX

4.7
780 Reviews

780 Reviews of AutoNation Ford Arlington - Service Center

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March 08, 2023

Dave did a great job getting my service done on my schedule and at a excellent price. Dave kept me informed at all times. More

by JOHNHGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Morrison
Mar 13, 2023 -

AutoNation Ford Arlington responded

Hi, thank you for your kind review; we are happy to pass along your comments to Dave here at AutoNation Ford Arlington! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 04, 2023

Excellent service as always. In and out as promised. David was outstanding and keep me updated! More

by timdorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Mar 06, 2023 -

AutoNation Ford Arlington responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 03, 2023

I found the service good, but nothing out of the ordinary. The communication can be better by informing the customer of what is going on in the work area. More

by cbowden899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the employees name.
Mar 07, 2023 -

AutoNation Ford Arlington responded

Hello, Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 02, 2023

Service was great as always. The service advisor was efficeint and curteous my wait for my car was short. More

by jojbousa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hromek
Mar 06, 2023 -

AutoNation Ford Arlington responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 02, 2023

I made an appointment to have some warranty work taken care of. When I went to the “appointment” I learned it would be 2 weeks before they would get to my truck and it had to be left. The appointment is More

by D.mcenery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim
Mar 06, 2023 -

AutoNation Ford Arlington responded

Hello, Thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 200-4503 to discuss what we can do to help.

March 01, 2023

My car came out with scratches on the door! ! They were not there when they received the car. More

by collett6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie
Mar 06, 2023 -

AutoNation Ford Arlington responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 200-4503. We hope to hear from you.

March 01, 2023

THE EXPERIENCE WAS FAST, FRIENDLY AND RELAXED. THE DEALERSHIP EXPLAINED EVERYTHING AND WAS NOT HELPFUL. More

by keith3613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MELISSA
Mar 02, 2023 -

keith3613 responded

THE LAST LINE HAD AN ERROR. THE DEALERSHIP WAS VERY HELPFUL. I WILL USE TEM FOR ALL OF MY SERVICES.

March 01, 2023

Great service every time. Tim on the service team was honest and to the point. More

by PC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Mar 06, 2023 -

AutoNation Ford Arlington responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 27, 2023

Service done on time as scheduled. Caught failing battery. Calls customer promptly. Dave Morrison stayed on top of work. More

by RAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Morrison
Mar 04, 2023 -

AutoNation Ford Arlington responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 27, 2023

Service was good. Service adviser very helpful and patient. He took the time to take me into the service bay to show me the issue with my oil pan. More

by Fordguy1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron?
Mar 04, 2023 -

AutoNation Ford Arlington responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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