Back

AutoNation Ford Arlington - Service Center

Arlington, TX

4.7
782 Reviews

782 Reviews of AutoNation Ford Arlington - Service Center

Sort by
January 30, 2023

I took my truck in for service like I always do. Dave Morrison greeted me and asked if I was the first in line. I said yes and handed him the keys and he said he would handle the rest. When I checke More

by leon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Morrison
Feb 03, 2023 -

AutoNation Ford Arlington responded

Leon, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 28, 2023

Very good service. Peggy was extremely helpful in all things dealing with my service request. More

by acshortjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy
Feb 02, 2023 -

AutoNation Ford Arlington responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 27, 2023

Have been using Ford Service Dept for the past 3 years with Jaime as my advisor. Always on top of everything. More

by don42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Helland
Jan 31, 2023 -

AutoNation Ford Arlington responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

January 27, 2023

Advisor and mechanic were quick to help and gave quick updates and suggested service needed. More

by hazegray68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Hromka
Jan 27, 2023 -

hazegray68 responded

All good!

January 23, 2023

They did what they said they were going to do. They did a great job for me . More

by thomaslsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy
Jan 25, 2023 -

AutoNation Ford Arlington responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

January 22, 2023

Our service advisor was very helpful, accommodating and responsive when we had to bring our 2018 Expedition in for Service recently. More

by Cpruitt345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Jan 25, 2023 -

AutoNation Ford Arlington responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 21, 2023

My car wasn’t ready when they said it would be and were vague about when it would be. The first service asst I worked with (Mellissa) was horrible. The second, Jaylen, was very good. More

by Tammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mellissa, Jaylen
Jan 24, 2023 -

AutoNation Ford Arlington responded

Hi Tammy, thank you for taking the time to share your feedback with us. Please don't hesitate to reach out if there's anything additional we can do for you.

January 16, 2023

This was the second time that I have used Autonation Arlington for a repair and the service was beyond amazing! I would recommend them to anyone in the DFW area that owns a Ford! The service was great a More

by cmartin.2581
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaylen and Melissa
Jan 20, 2023 -

AutoNation Ford Arlington responded

Hi, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Ford Arlington and we hope to be of service again in the future.

January 16, 2023

AutoNation is the ONLY dealership I use. It doesn't matter if I need service or a new vehicle AutoNation is the ONLY dealership for me. They are always polite, friendly, professional and h More

by Robin B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy
Jan 20, 2023 -

AutoNation Ford Arlington responded

Hi Robin, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Arlington. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 16, 2023

Jamie Heiland is an excellent customer service representative. Very knowledgeable, attentive and helpful. That being said, his assistance is much appreciated every time I come in to have my vehic More

by Deur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Heiland
Jan 20, 2023 -

AutoNation Ford Arlington responded

HI, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests, and we look forward to your next visit!

...
16
...