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AutoNation Ford Arlington - Service Center

Arlington, TX

4.7
782 Reviews

782 Reviews of AutoNation Ford Arlington - Service Center

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December 10, 2022

Took my truck in for my 60,000 mile check up. End up spending $1200 took get multiple things done. Get my truck home and remote start wouldn’t work. Take it back the next day the rep helping me s More

by outlets_silks_00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Dec 13, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 200-4503. We hope to hear from you.

December 10, 2022

They treat you like a friend. My experience was fantastic. Lamont went out of his wasy to be very helpful for me. More

by gloria.anderson79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamont Minneweahter
Dec 13, 2022 -

AutoNation Ford Arlington responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

December 09, 2022

I scheduled my vehicle for service due to couple of small manufacturer recalls. Peggy was very polite, professional, and knowledgeable, she got me scheduled and service was performed in less time than estim More

by Kagreen1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy
Dec 12, 2022 -

AutoNation Ford Arlington responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Arlington, and we hope to be of service again in the future.

December 08, 2022

Very efficient. Fixed in a very timely fashion. Very satisfied with the manner repair was handled. More

by Woody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaylen
Dec 11, 2022 -

AutoNation Ford Arlington responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 08, 2022

Service agent Peggy is awesome , she kept me up on my cars weekly progress, Thanks More

by DaeShawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy
Dec 11, 2022 -

AutoNation Ford Arlington responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. Feel free to stop by if you ever need any more help.

Dec 11, 2022 -

DaeShawn responded

Thank you

December 07, 2022

I give AutoNation Ford an excellent rating because I can always trust them to take of my truck. More

by E_bevsue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Dec 10, 2022 -

AutoNation Ford Arlington responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 07, 2022

The standard service and safety recall was completed ahead of the estimated time which made me very pleased!! More

by RichW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Chaney
Dec 10, 2022 -

AutoNation Ford Arlington responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 07, 2022

Margaret Chaney was extremely helpful, professional, and friendly when I had my car in for recalls. More

by Mbagigi24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margaret Chaney
Dec 10, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Arlington! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 06, 2022

Service was excellent. They let me know when it’s finished and they ended up finishing early. More

by imdultragamer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaylen
Dec 11, 2022 -

AutoNation Ford Arlington responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

December 04, 2022

Ford Nation of Arlington staff were very helpful, kind and courteous! Took my Ford Escape in for a recall and they kept me informed through out the day. They even had my vehicle washed and cleaned when More

by Troyharvey2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Chaney
Dec 05, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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