AutoNation Ford Arlington - Service Center

My car needed a part that took some time to get in and they had my car for three weeks. The entire time I was kept informed on the progress by Jay and Peggy and was also offered a loaner car. When my car they had my car for three weeks. The entire time I was kept informed on the progress by Jay and Peggy and was also offered a loaner car. When my car was ready Peggy called me and said she had noticed some chrome coming off one of my switches. She had it fixed, and my car washed and ready for me to pick up, More

Pegy is really awesome she will get you right away and make sure you get the work done and answer all your questions. make sure you get the work done and answer all your questions. More

My Service Advisor Dave Morrison is AWESOME! !! He took care of me and my vehicle today by going ABOVE & BEYOND! And I got my car back driving very smoothly and quietly! Which is truly AMAZING!!! !! He took care of me and my vehicle today by going ABOVE & BEYOND! And I got my car back driving very smoothly and quietly! Which is truly AMAZING!!! Thank you so much Dave!!! 😃 More

They are kind, friendly, helpful and informative. I have bought 4 vehicles from this dealership and would purchase a 5th in the future. I have bought 4 vehicles from this dealership and would purchase a 5th in the future. More

Great experience! Will definitely bring my vehicle back for any future service visits Jamie was great Will definitely bring my vehicle back for any future service visits Jamie was great More

I took my 2018 Ford Escape S in for a tune-up, oil change, torque converter maintenance and rear brakes replacement. The mechanic discovered that one of the motor mounts was damaged and that was repla change, torque converter maintenance and rear brakes replacement. The mechanic discovered that one of the motor mounts was damaged and that was replaced thanks to an aftermarket warranty repair company. Dave Morrison was the service writer very pleased with his attention to details. Staying with Ford repair and parts for most of my maintenance for the Escape! More

Service center has Lyft available. They could also pickup and deliver your vehicle. There is no extra charge. Peggy in service center is awesome. I wouldn’t go anywhere else for servic They could also pickup and deliver your vehicle. There is no extra charge. Peggy in service center is awesome. I wouldn’t go anywhere else for service. More

very clean and assisted in a timely manner with updates and claims assistance. work done in a timely manner and claims assistance. work done in a timely manner More

I had my 2011 Ford Ranger in for service on Thursday 11/2/23 I needed a oil change, tire rotation and transmission service. They called me and said my truck was stuck in park. I told them to fix it. 11/2/23 I needed a oil change, tire rotation and transmission service. They called me and said my truck was stuck in park. I told them to fix it. All was well until Saturday when I went to go to the store. The plastic that is on the steering column where they went in to fix the shifter is not staying up It falls down. My service advisor is a very good person, Now I dont know what to do about this. Jay (Hilliard) Jones. service advisor was very good and one of the best. More

Truck was at dealership for 2 months. Not all service was completed within time frame. Not all service was completed within time frame. More