AutoNation Ford Arlington - Service Center

I have appreciated this dealership and the Service Ctr - Peggy is always able to get me the details I need on what is being done to my vehicle & accurate timing. the prior dealership my family I worked wit Peggy is always able to get me the details I need on what is being done to my vehicle & accurate timing. the prior dealership my family I worked with was horrible and I hesitated ever remaining with Ford - after being with Ford all my life and currently having 4 ford vehicles on our family ins. I recommend Peggy and I recommend this dealership - its sales, its servicers. More

Dave was very kind, knowledgeable and helpful. He kept me in the loop of everything my car was being repaired and gave a great follow up phone call to ensure I was pleased😊 He kept me in the loop of everything my car was being repaired and gave a great follow up phone call to ensure I was pleased😊 More

James called me daily with updates on the progress of my service and insured that all me needs were met. service and insured that all me needs were met. More

I went in for a transmission problem on a Monday and was told it wouldn’t get looked at until Friday. I got a call on Friday around 12:30 that it was ready. I te was covered under warranty and everyone ther told it wouldn’t get looked at until Friday. I got a call on Friday around 12:30 that it was ready. I te was covered under warranty and everyone there was very nice and professional. More

So far, this particular visit was great. My A/C unit is operating as normal and the alignment was done. My A/C unit is operating as normal and the alignment was done. More

Nothing comes to mind, Nothing comes to mind, Nothing comes to mind, Nothing comes to mind comes to mind, Nothing comes to mind More

Great service , the personal is very friendly and knowledgeable , they give you recommendations for your car knowledgeable , they give you recommendations for your car More

Easy drop off the night before service and no pressure on additional services that may be needed down the road. It was nice too having the car cleaned before I picked it up. An added perk. Oil change was additional services that may be needed down the road. It was nice too having the car cleaned before I picked it up. An added perk. Oil change was a little expense, but feel confident it was done right and everything cked out ok. More

Service advisor tried to get me to do what was convenient for her and not for me. Almost had to have a discussion with the dealership manager until after asking several times to do the rite thing she finally for her and not for me. Almost had to have a discussion with the dealership manager until after asking several times to do the rite thing she finally caved in and got me taken care of. The subcontractor was excellent More

Peggy is by far the most detail oriented advisor I’ve met. Takes care of her clients as if they were family. Follow up is phenomenal Thank you! met. Takes care of her clients as if they were family. Follow up is phenomenal Thank you! More