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AutoNation Ford Arlington - Service Center

Arlington, TX

4.7
781 Reviews

781 Reviews of AutoNation Ford Arlington - Service Center

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March 29, 2022

I have used this dealership for many years. My visit was for a routine maintenance and vehicle recall. Both things were completed within one day. I am completely satisfied with the service I More

by jojbousa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Hromek
Apr 02, 2022 -

AutoNation Ford Arlington responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Ford Arlington. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

March 28, 2022

Peggy met with me, reviewed tire options with me and we came up with a good solution. More

by jirion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy Chaney
Apr 02, 2022 -

AutoNation Ford Arlington responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 28, 2022

Peggy did a awesome job overseeing service work on my Ford. Thanks so much John More

by john
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy
Apr 02, 2022 -

AutoNation Ford Arlington responded

Hi John, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Arlington! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 28, 2022

Went for an oil change, speedometer check, and infotainment system assistance. Drove into service bay and waited approximately 15 minutes before even getting acknowledged by an employee who then p More

by jwiniger13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don
Apr 02, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (817) 200-4503 to discuss what we can do to help.

March 28, 2022

This is the first tie I had been there. They were professional and finished my recall whim a day. More

by Darlys5562
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa
Apr 02, 2022 -

AutoNation Ford Arlington responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 28, 2022

Very attentive and a great treatment of the staff, most likely I will change the service of my other cars with you. More

by ALBERTO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DON DOUGHTY
Apr 01, 2022 -

AutoNation Ford Arlington responded

Hello Alberto, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

March 28, 2022

Excellent attention and Kindness I arrive early but the person there give me his time and process my paperwork to be ready to do the work More

by julietavalle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Hromek
Apr 01, 2022 -

AutoNation Ford Arlington responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

March 25, 2022

Very efficient, courteous, fast. I will bring my car in again for service because I can trust their work More

by lindamae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa
Mar 28, 2022 -

AutoNation Ford Arlington responded

Hi Lindamae, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 24, 2022

Brought my Ford Raptor to the dealership & Melissa was great to work with & she was able to find the problem in a very short time. Thanks Melissa you are the best. More

by BigMike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa
Mar 28, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 24, 2022

Very good service. Great attention to request of repairs needed. Very good assistance with billing.sure to return in future More

by Budtheump
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
Mar 28, 2022 -

AutoNation Ford Arlington responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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