AutoNation Ford Arlington - Service Center

Mellissa Moshier was very helpful and attentive to my issues and needs. She made the visit easy but mainly beneficial sharing items I needed to consider doing on my visit or on my own. I like doing som issues and needs. She made the visit easy but mainly beneficial sharing items I needed to consider doing on my visit or on my own. I like doing some of the items on my own like changing out cabin filters and she made me aware it was time. Thanks Mellissa. I'll be back. More

Poor customer service, from the top down. Vehicle set for weeks without any follow up info from service rep or service manager. Vehicle set for weeks without any follow up info from service rep or service manager. More

Fast appointment. Correct pricing on services quoted! Friendly and accommodating with good communication thru visit. Correct pricing on services quoted! Friendly and accommodating with good communication thru visit. More

1) Went to drop off truck and didn't have us down for the app. 2) Waited and waited to her back from the service manager. 3) Called a week later and tried speaking with someone abt the cost. 4) Tri the app. 2) Waited and waited to her back from the service manager. 3) Called a week later and tried speaking with someone abt the cost. 4) Tried calling for 3 days and left messages but, no return calls. Never could get an answer. More

Jamie Heiland and the Ford Autonation Team are incredible! We receive outstanding service, complete details on all the work, and they work fast. incredible! We receive outstanding service, complete details on all the work, and they work fast. More

Our service advisor, Peggy was terrific. Thanks for veteran discount. I wish car repair wasn’t so expensive. Thanks for veteran discount. I wish car repair wasn’t so expensive. More

My old advisor retired new one Jamie stepped right in and helped my truck was serviced in a timely way thanks helped my truck was serviced in a timely way thanks More

David Morrison was fast and efficient in doing security intake from the tow truck driver and processing my repair order. He did follow-ups by phone to prevent my expensive repair from being a big surprise intake from the tow truck driver and processing my repair order. He did follow-ups by phone to prevent my expensive repair from being a big surprise when I checked out. Checkout was also fast and efficient. More

My "go to" Ford dealer for over ten years! Great folks, great service, and always ready to help. I'll always search out Peggy Chaney when there for service and Jake Andrews if we're thinking Great folks, great service, and always ready to help. I'll always search out Peggy Chaney when there for service and Jake Andrews if we're thinking of buying a new Ford. I've never had reason to be unhappy (or even concerned). More

I took my car for service. The staff are friendly and do whatever they can to help. The staff are friendly and do whatever they can to help. More