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AutoNation Ford Arlington - Service Center

Arlington, TX

4.7
781 Reviews

781 Reviews of AutoNation Ford Arlington - Service Center

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February 25, 2022

Good and professional experience. Been there few times already and they take care of issues More

by Gtr240sx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales and service
Mar 01, 2022 -

AutoNation Ford Arlington responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

February 25, 2022

We had an excellent experience, nice and friendly service. Got me what I needed and on my way More

by mikjonnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John doe
Feb 28, 2022 -

AutoNation Ford Arlington responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 25, 2022

your call center said they could not get me in until Monday morning. I dropped my truck off Saturday afternoon and Dave said he could work me in before you close. Which saved me a lot of extra messing a More

by mmurphy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Morrison
Mar 01, 2022 -

AutoNation Ford Arlington responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 24, 2022

They were very friendly, professional and quick. I would recommend any ford owner to be serviced my them. More

by Ronaldgreen4325
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can't recall but it was a woman
Feb 26, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Ford Arlington and we hope to be of service again in the future.

February 24, 2022

Easy to schedule for servicing. Great communication from service advisor and service work done in a timely manner. More

by j_giblo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dav Morrison
Feb 26, 2022 -

AutoNation Ford Arlington responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 22, 2022

Service level is bad. It took over a week just go look at my truck. Joshua was ok but I had to text him daily to get any service. The check engine light is still on but th More

by kerry.beard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joshua
Feb 26, 2022 -

AutoNation Ford Arlington responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 200-4503 to discuss what we can do to help. We hope to hear from you soon. Take care!

February 21, 2022

My service was very quick, efficient and done well. And on Saturday as well. Thanks More

by ancl303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave and Vicki?
Feb 24, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 21, 2022

The people are very nice. The service department is extremely thorough. You can expect excellent service from AutoNation Ford in Arlington and from Peggy Chaney my service adv More

by googgrief
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy Chaney
Feb 24, 2022 -

AutoNation Ford Arlington responded

Hi Googgrief, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 21, 2022

As usual Peggy Chaney, was terrific. She’s very patient. She listens, and then repeats your request so as to make certain she understands you request and starts the process for service. More

by Budtheump
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy Chaney
Feb 24, 2022 -

AutoNation Ford Arlington responded

Hi Budtheump, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 18, 2022

I have been working with Autonation Ford Arlington from many years and has always been treated with respect and provided prompt service. I only have one concern; More

by willier253
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie
Feb 21, 2022 -

AutoNation Ford Arlington responded

Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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