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AutoNation Ford Arlington - Service Center

Arlington, TX

4.7
781 Reviews

781 Reviews of AutoNation Ford Arlington - Service Center

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January 13, 2022

Great experience. Service department handled the recall for my Raptor. Service writer Melissa was very professional More

by BigMike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa
Jan 16, 2022 -

AutoNation Ford Arlington responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 13, 2022

The service rep was very friendly and my truck was ready on time as promised. The waiting area was clean, quiet and big enough to social distance. More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Jan 18, 2022 -

AutoNation Ford Arlington responded

Hello Paul, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Have a great day!

January 12, 2022

Very Courteous and had me out within an hour. Peggy always is very friendly and keeps me posted on the progress More

by leon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy Chaney
Jan 16, 2022 -

AutoNation Ford Arlington responded

Hello leon, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 07, 2022

Melissa Moshier Is a true professional in every sense of the word. Service was provided in a timely manner. More

by Texasvegas09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Moshier
Jan 16, 2022 -

AutoNation Ford Arlington responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 07, 2022

Very courteous and honest and fast service. The problem fixed in a timely matter at a reasonable price. More

by mbcowboy751
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Jan 07, 2022 -

mbcowboy751 responded

I would Recommend this place

January 06, 2022

I appreciated the help from my advisor Shauna as well as Peggy when needed. The part order delay was not their fault in my opinion. They kept me informed along the way to my vehicle being repaired within a More

by Rdzmatt92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shauna, Peggy, Sydney Thorp
Jan 16, 2022 -

AutoNation Ford Arlington responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 06, 2022

My only complaint would be that every time I go to this dealership, it takes FOREVER for someone to come and attend to you. They’re nice when they finally do go over to help you. But many times I have to g More

by cynthiawongs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Jan 17, 2022 -

AutoNation Ford Arlington responded

Hi Cynthia, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

January 06, 2022

I used to not be a dealership repair guy but now I do it every time because of these guys More

by Dbcrighton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Heiland
Jan 17, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

January 03, 2022

Top notch customer service. Exceptional service. Thank you so much Peggy for wearing a mask and the techs for treating my vehicle with care. More

by Santrece06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy
Jan 17, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

January 03, 2022

Dealership took very good care of my issues in a timely manner. Very good service. More

by tonybridges57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua, very good worker and took care of all situations concerning my vehicle., Sydney Thorp
Jan 03, 2022 -

tonybridges57 responded

Joshua was a very good service Rep and I enjoyed doing business with him.

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