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AutoNation Ford Arlington - Service Center

Arlington, TX

4.7
781 Reviews

781 Reviews of AutoNation Ford Arlington - Service Center

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December 27, 2021

I was pleased with the work they did on my car recently. They were friendly and efficient and I will continue to take my car to them for oil changes and regular check ups because I trust them to do the rig More

by mojo.com3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Morrison
December 27, 2021

Dealership had no loaner cars or rental car service slow response in time to check the automobile More

by wileysturns
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave in the service department
December 26, 2021

Performed service requested at time scheduled. called me when it was time to pick up. More

by ck1886
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie=service
December 24, 2021

Everything went smoothly. We dropped the truck off, got service. The service writer kept in touch and called us when the truck was ready. Great improvement. Thanks, home town AutoNation!!! More

by bjhukill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie, Sydney Thorp
December 24, 2021

Great service and I got a awesome deal on my purchase. Jake really helped me get through the process with no stress. Had to have my radio replaced and Joshua helped tremendously to help me avoid a long More

by JoB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake, Joshua
December 23, 2021

Good job. What more do you want? Need I say you were polite ? Prompt service More

by durrelljones2
Recommend Dealer
Yes
Employees Worked With
Jamie Heiland
December 23, 2021

The service guys are great. I just don't like the fact there is a plastic oil plug that needs to be replaced!! More

by rickherrera417
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David, Sydney Thorp
December 21, 2021

Jamie Heiland is the best; he goes above and beyond to provide the most excellent service! More

by Sara R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Heiland-5 Stars!!
December 16, 2021

Don Doughty went above and beyond to be sure my car gets the recall work done. I’m having chemotherapy and find it difficult to schedule appointments. I bought my car in 2011 at Auto Nation and have noth More

by jad1764
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Doughty
Dec 17, 2021 -

AutoNation Ford Arlington responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 16, 2021

It took days to diagnose issues that I brought to their attention. After nearly a week, I was told my repairs were complete. When I arrived to pick up my vehicle, no service advisor went over the completed More

by nicholas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike (service manager???), Sydney Thorp
Dec 17, 2021 -

AutoNation Ford Arlington responded

Hello Nicholas, we are deeply disappointed by your experience at AutoNation Ford Arlington. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (817) 200-4503 -- we hope to hear from you soon.

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