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AutoNation Ford Arlington - Service Center

Arlington, TX

4.7
780 Reviews

780 Reviews of AutoNation Ford Arlington - Service Center

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November 30, 2021

Good customer service. With impressive follow through and communication. My service representative went over and above to make sure I was keep up with my service status. More

by Joehernandez932
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy
Dec 06, 2021 -

AutoNation Ford Arlington responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 30, 2021

Dave took great care of me as always thanks thanks again thanks thanks thanks again More

by Bmiller0859
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Morrison
Dec 06, 2021 -

AutoNation Ford Arlington responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 29, 2021

The dealership’s service department is what kept me coming back to buy numerous vehicles from AutoNation Ford. However, this time, the product, the Ford Edge has been disappointing. More

by CarGal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Barnum - Service Dept. is the best
Dec 03, 2021 -

AutoNation Ford Arlington responded

Hi Cargal, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (817) 200-4503. We hope to hear from you soon.

Dec 03, 2021 -

CarGal responded

I’d be happy to share my concerns about my Ford Edge, which has only 87,000 miles on it. Thank you!

November 29, 2021

I scheduled my appointment online without any hassle; greeted with excellent customer service and follow-up regarding my Ford maintenance. More

by kennedy_sonja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. James, Sydney Thorp
Dec 02, 2021 -

AutoNation Ford Arlington responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 27, 2021

Peggy is a great help when we take our vehicle in for service. She makes it a priority to make sure every question is answered to even setting up a lyft to take us to and from the dealership. More

by texndac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy
Nov 27, 2021 -

texndac responded

Nothing but great service.

November 26, 2021

Sometimes it appears as if the staff is biased in providing service or may be it is just my perception More

by pwachira50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joshua Warwick not sure of last name
Dec 02, 2021 -

AutoNation Ford Arlington responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 25, 2021

Peggy is a great Service Advisor, always helpful and does a great job of outlining the service performed and any additional service that might be needed. More

by cornelius.quinn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy Chaney
Dec 02, 2021 -

AutoNation Ford Arlington responded

Hi Cornelius, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 25, 2021

Dave Morrison always gives me great customer service he’s very knowledgeable and very courteous I really like him as my point of contact to get anything done to my vehicle More

by sdashiell07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Morrison , Sydney Thorp
Dec 02, 2021 -

AutoNation Ford Arlington responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 24, 2021

Always friendly and helpful. Super easy drop off process. Peggy has been my favorite so far. More

by BC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy
Dec 02, 2021 -

AutoNation Ford Arlington responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

November 23, 2021

Peggy and Melissa provided exceptional customer service! Truck wash is much appreciated following a service. More

by benjaminharrison1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy and Melissa
Nov 27, 2021 -

AutoNation Ford Arlington responded

Hi, thanks for your praise and kind comments about our team. Don't hesitate to call us if you ever need anything. Be safe on the road!

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