AutoNation Ford Arlington - Service Center

The work is good. There just seems to be a communication gap between the parts department and the service department. Parts were ordered for my vehicle and they sat in There just seems to be a communication gap between the parts department and the service department. Parts were ordered for my vehicle and they sat in the parts department for over a week without the service department being notified. More

Peggy, in the service department, is outstanding. She's primarily why I service my car at AutoNation. She's primarily why I service my car at AutoNation. More

I drive past another Ford dealership to get to Autonation Ford in Arlington. I have never had a bad experience in the service department. That says something. Ford in Arlington. I have never had a bad experience in the service department. That says something. More

We took our expedition in because our check engine light came on. Jimmy was great at communicating and letting us know everything that was going on with our car. He gave us updates as to why it was delayed. came on. Jimmy was great at communicating and letting us know everything that was going on with our car. He gave us updates as to why it was delayed. ( Fourth of July weekend). He was easy to reach, and when he didn’t answer, he returned the call asap. More

Have used your services department. For 5 yrs. And have has fast and good services. For 5 yrs. And have has fast and good services. More

Came in for an oil change first thing in the morning since I didn’t have an appointment. Got out pretty quickly. I believe I was in and out in about 90 minutes or less. since I didn’t have an appointment. Got out pretty quickly. I believe I was in and out in about 90 minutes or less. More

Jay did a wonderful job taking care of me today. Made my service easy and timeless. When I come back for another routine service will definitely be requesting him. Made my service easy and timeless. When I come back for another routine service will definitely be requesting him. More

Great service, nation wide comparable price and my only complaint is the wait time to receive your automobile from being repaired. complaint is the wait time to receive your automobile from being repaired. More

Service representative Tim was courteous, helpful and timely. Helped me get the most of my Ford Pass account and got me out on time. timely. Helped me get the most of my Ford Pass account and got me out on time. More

Maintenance department is customer friendly and easy to work with. I am able to send me family to pick up vehicles or have their vehicles serviced without the worry of excess charges. work with. I am able to send me family to pick up vehicles or have their vehicles serviced without the worry of excess charges. More