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AutoNation Ford Arlington - Service Center

Arlington, TX

4.7
780 Reviews

780 Reviews of AutoNation Ford Arlington - Service Center

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July 13, 2023

Peggy, in the service department, is outstanding. She's primarily why I service my car at AutoNation. More

by joverbey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy
Jul 17, 2023 -

AutoNation Ford Arlington responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 13, 2023

I drive past another Ford dealership to get to Autonation Ford in Arlington. I have never had a bad experience in the service department. That says something. More

by vvela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont recall
Jul 17, 2023 -

AutoNation Ford Arlington responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 13, 2023

We took our expedition in because our check engine light came on. Jimmy was great at communicating and letting us know everything that was going on with our car. He gave us updates as to why it was delayed. More

by Sonia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy
Jul 17, 2023 -

AutoNation Ford Arlington responded

Hi Sonia, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 04, 2023

Have used your services department. For 5 yrs. And have has fast and good services. More

by Margie
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tune ups, oil changes and every one was great.
Jul 06, 2023 -

AutoNation Ford Arlington responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 03, 2023

Came in for an oil change first thing in the morning since I didn’t have an appointment. Got out pretty quickly. I believe I was in and out in about 90 minutes or less. More

by randall_logan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Jul 06, 2023 -

AutoNation Ford Arlington responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 30, 2023

Great service, nation wide comparable price and my only complaint is the wait time to receive your automobile from being repaired. More

by Kevon
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service Manager Joshua Hromek
Jul 04, 2023 -

AutoNation Ford Arlington responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

June 30, 2023

Jay did a wonderful job taking care of me today. Made my service easy and timeless. When I come back for another routine service will definitely be requesting him. More

by Michaelmunoz
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jay
Jul 04, 2023 -

AutoNation Ford Arlington responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Arlington! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 26, 2023

Service representative Tim was courteous, helpful and timely. Helped me get the most of my Ford Pass account and got me out on time. More

by jjones
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tim
Jun 29, 2023 -

AutoNation Ford Arlington responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 26, 2023

Maintenance department is customer friendly and easy to work with. I am able to send me family to pick up vehicles or have their vehicles serviced without the worry of excess charges. More

by D
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Peggy, Reggie
Jun 29, 2023 -

AutoNation Ford Arlington responded

Hi, thank you so much for your positive comments about AutoNation Ford Arlington! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 25, 2023

I went to get my oil changed on my GT500 and was greeted with excellent care and attention. More

by Charles
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ethan Moran
Jun 28, 2023 -

AutoNation Ford Arlington responded

Hi Charles, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

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