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AutoNation Ford Arlington - Service Center

Arlington, TX

4.7
781 Reviews

781 Reviews of AutoNation Ford Arlington - Service Center

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August 11, 2021

Dave was super great. I really appreciated his support throughout the process with the vehicle repair and service. More

by vanilla.lautieri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
Aug 13, 2021 -

AutoNation Ford Arlington responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 11, 2021

Paul is and has been an awesome service advisor. I have been dealing with him since quicklane. Lester (mechanic) is awesome as well More

by vburd1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Barnum, Lester
Aug 13, 2021 -

AutoNation Ford Arlington responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Arlington! If you have any further questions, please give us a call. We're always happy to help!

August 11, 2021

Every time out with this dealership has been pretty seamless. Dave makes me feel like I am his only customer for the day when I know the opposite is true. More

by james16711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
Aug 13, 2021 -

AutoNation Ford Arlington responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 09, 2021

Great service Peggy took care of all my service needs and was very thorough. The service is the reason I travel to Arlington Ford. Thanks again AutoNation Ford Arlington and my advisor Peggy!! More

by Alkurth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy
Aug 13, 2021 -

AutoNation Ford Arlington responded

Hi Alkurth, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Aug 13, 2021 -

Alkurth responded

As I stated earlier service advisor Peggy Chaney is an asset to the Ford Motor Company and the AutoNation dealership. Keep up the good work!!

August 09, 2021

Paul Barnum is a Rock Star!He kept me well informed of Paul Barnum is a Rock Star! He kept me well informed of the costs and progress of my repairs. Paul is the reason I keep coming to Auto Nation for se More

by james
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Barnum
Aug 13, 2021 -

AutoNation Ford Arlington responded

James, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Arlington! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 07, 2021

Dominic was AWESOME and extremely helpful! He kept me in the loop about everything that took place and was a great advisor! More

by Cblhs02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic
Aug 13, 2021 -

AutoNation Ford Arlington responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 06, 2021

Peggy was fantastic. She wasn’t pushy when additional service items came up during the inspection of my vehicle. She was friendly and I would recommend her and this dealership and its service department More

by jphilola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy
Aug 17, 2021 -

AutoNation Ford Arlington responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Arlington! If you ever need help, just give us a call. Happy motoring!

August 06, 2021

Shauna, Service Manager and Julian, with the Mobile Van provided excellent Customer Service!! However, offsite Customer Service/ Scheduling Dept. appears to need extensive training. I encountered several More

by valerieg9498
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shuana and Julian
Aug 17, 2021 -

AutoNation Ford Arlington responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Arlington! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 06, 2021

I've been going to this dealership for the last 9 years, no need to go anywhere else!! My Service Advisor, Paul Barnum is so friendly, helpful & professional. I never feel pressured and always feel confide More

by pattip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Barnum
Aug 17, 2021 -

AutoNation Ford Arlington responded

Hi Pattip, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Arlington. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 04, 2021

The lady that Chk me in was not engaged it will take 2 to 3 hrs to change oil and rotate your tyres. I said really are you sure yes she said I find she could have explained the reason not that’s it what I sa More

by Gordonaa2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I do not know
Aug 07, 2021 -

AutoNation Ford Arlington responded

We are disappointed to hear that you did not have a more positive experience with us at AutoNation Ford Arlington. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 200-4503. We hope to hear from you.

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