AutoNation Ford Arlington - Service Center

Josh did not effectively communicate. Tried to contact him the day after taking my truck in to find out if it was ready for pickup and got no response. Come to find out he had the day off. Evidently never him the day after taking my truck in to find out if it was ready for pickup and got no response. Come to find out he had the day off. Evidently never handed me off to someone else. Maybe not just Josh being ineffective in customer service. More

Did a great job on helping me out..Need my truck as soon Did a great job on helping me out.. Need my truck as soon as got it . They did rush it through top get me out of a bind Did a great job on helping me out.. Need my truck as soon as got it . They did rush it through top get me out of a bind More

Brought in my son's F150 to get routine service done prior to him going back to college. Was ready to get full down load on how much I should probably do, but instead, was told that nothing more than m prior to him going back to college. Was ready to get full down load on how much I should probably do, but instead, was told that nothing more than minimum work was needed, an oil change, rotation of tires and that was it. Appreciate when people deal with you honestly. More

My side view mirror on passenger side was broken and need to be replaced. My service adviser was Peggy and she was fantastic. She told me the part was in stock and she could have it replaced that day. Took m to be replaced. My service adviser was Peggy and she was fantastic. She told me the part was in stock and she could have it replaced that day. Took my vehicle in and 4 hours later it was fixed. Will definitely use AutoNation Ford again. More

The service person was professional and courteous. The service was fast. Took less than one hour to complete the work. The waiting area was nice and clean. service was fast. Took less than one hour to complete the work. The waiting area was nice and clean. More

Peggy is always awesome, makes the process go nice and easy. She keep me informed at all times. Will always bring my truck to Autonation! easy. She keep me informed at all times. Will always bring my truck to Autonation! More

Easy appointment time. The service department (Joshua) was cordial and very informative. Joshua was great and helped us with a coupon we had and he applied to our invoice. was cordial and very informative. Joshua was great and helped us with a coupon we had and he applied to our invoice. More

Peggy was great. Really appreciate her communication. I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I More

Paul made service easy! He arranged for Lyft to take me to work then pick me up from work as soon as my car was ready. to work then pick me up from work as soon as my car was ready. More

Thanks Peggy! You made it very easy for me to arrange for having the recall taken care of, alinement service, and detailing out car. You are an excellent Assistant Service Manager! Also the detailing j for having the recall taken care of, alinement service, and detailing out car. You are an excellent Assistant Service Manager! Also the detailing job was excellent! Thanks to the person who did it! More