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AutoNation Ford Bellevue
Bellevue, WA
742 Reviews
AutoNation Ford Bellevue is a proud member of the nationwide network of AutoNation dealerships. As America's Most Admired Automotive Retailer, AutoNation has over 300 dealership locations representing 33 manufacturer brands with stores in over 18 states. Since 1996, AutoNation has sold and serviced over 14,000,000 new and pre-owned vehicles. There are many benefits to being part of the AutoNation family. Below we have outlined some reasons why you should choose AutoNation Ford Bellevue for all your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 10:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 742 reviews
January 24, 2023
I've been taking my car here for over three years and every time it is a positive experience. They are so professional and have great customer service. It's nice too because they have a good lounge where every time it is a positive experience. They are so professional and have great customer service. It's nice too because they have a good lounge where you can wait for your car to be done! More
by CKL
Employees Worked With
Jerys
January 23, 2023
The service staff at this location is efficient and knowledgeable. They are clear in what is needed to get you, the customer, up and running. An important part of the appointment is knowing when your knowledgeable. They are clear in what is needed to get you, the customer, up and running. An important part of the appointment is knowing when your vehicle will be ready for pick-up. The staff is very good at communicating and answering your questions. More
by sbittner
Employees Worked With
Josh
January 23, 2023
Great selection of cars, and extremely helpful staff. Highly recommend They are very quick to respond to your questions via phone, text or email. Could not have asked for anything more out of them. Highly recommend They are very quick to respond to your questions via phone, text or email. Could not have asked for anything more out of them. More
by Imeldaflo1
Employees Worked With
Quinn Martinez
January 13, 2023
I worked with Domenik over the phone and made an appointment for the next day. Domenik and the rest of the crew were very friendly and enthusiastic. The price was right, the car was what I wanted s appointment for the next day. Domenik and the rest of the crew were very friendly and enthusiastic. The price was right, the car was what I wanted so I bought it. The car was very clean, detailed and delivered with a full tank. Very cool! More
by Wallin3726Jeff
Employees Worked With
Dominik and two others
January 13, 2023
Very friendly staff. Trouble handling repairs for used car that is not a ford, and poor follow through when problem wasn’t easily resolved. Makes it difficult to recommen Trouble handling repairs for used car that is not a ford, and poor follow through when problem wasn’t easily resolved. Makes it difficult to recommend them. More
by brc
Employees Worked With
Jim, Brandon, Steve
January 12, 2023
I had a flat tire. They were able to patch the tire and go ahead and do a full service that I was scheduled to come in for a couple of days later, saving me another tr They were able to patch the tire and go ahead and do a full service that I was scheduled to come in for a couple of days later, saving me another trip in. Always friendly, fast, thorough, honest and incredibly helpful. More
by toni
Employees Worked With
All were awesome
January 11, 2023
Tried to obtain a service estimate several times. Left a messages and spoke with a service advisor a couple of times. In all three instances they said they would return the call with estimates, the Left a messages and spoke with a service advisor a couple of times. In all three instances they said they would return the call with estimates, they failed to call back. No promised response was received. I eventually took my auto to another shop for repairs. Another incident, I spoke to a service advisor that said they would provide my Expedition's door code. I asked what the charge would be and he informed me they would do it free of charge. I made an appointment, but when I showed up, they said the charge was going to be a minimum of $100. I informed the service advisor that he said it would be free of charge. After some arguing, he said he would check to see if the mechanic would do it free of charge. I purchased my Mustang from Bowenscarff because of the poor customer service. A friend of mine experienced similar issues with his truck from the Bellevue service department. He eventually purchased his Raptor from Issaquah because of his experience with Bellevue Ford. He said the service he's been getting from Issaquah is much better. It would have been nice if the Bellevue dealership would provide good service since the both of us live near the Bellevue dealership, but unfortunately, we have to drive out to Issaquah to get good service. I would not trust this dealership. They don't follow through. More
by sakatoshi
Employees Worked With
Don't Remember
