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AutoNation Ford Bellevue
Bellevue, WA
733 Reviews
AutoNation Ford Bellevue is a proud member of the nationwide network of AutoNation dealerships. As America's Most Admired Automotive Retailer, AutoNation has over 300 dealership locations representing 33 manufacturer brands with stores in over 18 states. Since 1996, AutoNation has sold and serviced over 14,000,000 new and pre-owned vehicles. There are many benefits to being part of the AutoNation family. Below we have outlined some reasons why you should choose AutoNation Ford Bellevue for all your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 10:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 733 reviews
April 24, 2022
The service was exhilarating, I arrived on time, there was no wait, and the work was completed in the amount of time estimated. A wonderful experience. was no wait, and the work was completed in the amount of time estimated. A wonderful experience. More
by ftrexler48
Employees Worked With
Paul Hinzpeter
April 20, 2022
Great experience from preorder to delivery of our 2022 Ford Maverick. Tim was easy to work with during the entire 8 month process. We absolutely LOVE our Maverick! Thank you for all the updates and help d Ford Maverick. Tim was easy to work with during the entire 8 month process. We absolutely LOVE our Maverick! Thank you for all the updates and help during the long but worthwhile wait. More
by HiramIreton
Employees Worked With
Tim Stakkestad
April 18, 2022
I had an appointment at 11:40am for a lab oil change & 2 recalls needed to be done on my new bronco sport. I showed up on time, the guy taking in my car was super nice. I initially marked my appointment as recalls needed to be done on my new bronco sport. I showed up on time, the guy taking in my car was super nice. I initially marked my appointment as a waiting appointment but the day had changed so I said I was leaving it for a couple of hours & I’d be back in a bit, figure that way they got a little wiggle room if something came up & I didn’t have to sit there for an hour. So 3 1/2 hrs go by & there is no call from the service department, so I call them, surely my car is done OR if they had a problem I would have known by now. That’s when I get the displeasure of dealing with Stevie & his complete cockiness & unprofessionalism. Before I can even finish my sentence to ask what’s up with my car, he cuts me off telling me “they’re taking it now” … NOW? 3 1/2 hrs AFTER my appointment time. I tell him I’ll be back to the dealership in about and hour, I’m then told he’ll call me if it’s ready, sir, no matter what I’ll be there, I need my car & you’ve ample time to get it done or alert me to an issue. He then says “we’ll if it’s ready you can have it” and blows me off. I show up an hour & a half later, & again he cuts me off saying it’s “almost done” I say “almost done as in 10/20/30 minute? And hour” .. he tells me 30 mins. An HOUR later I have to go to him & say “Steve is done yet what’s going on?!” He tells me it’s done and has the audacity to THROW the keys at me on the counter at me. Slam a car coupon on the counter and proceeds to tell me they could only do one recall & the parts for the other recall he doesn’t know when they’ll get or what they call me. Sounds pretty on point for the service Steve provides. FIVE HOURS later my car is ready. Five hours for an oil change & a small recall. Never again will I go to this dealership, what an absolute dick Steve was. I can’t believe he has a job there still. Incredibly rude. More
by Jen
Employees Worked With
Steve in the service department
April 15, 2022
The service team at AutoNation is always engaging and professional. They ensure I am kept up to date with the service progress and any issues that may happen or be uncovered during service. Safety and cu professional. They ensure I am kept up to date with the service progress and any issues that may happen or be uncovered during service. Safety and customer satisfaction seem to be their number one goals. More
by Ben
Employees Worked With
Steve Martin
April 15, 2022
The relationship started well. However, I found that my driver’s side mirror didn’t work on the drive home. I texted George. He said to come in and he would see about getting ser However, I found that my driver’s side mirror didn’t work on the drive home. I texted George. He said to come in and he would see about getting service to fix it. I came in, spent my time and gas and was told the car was AS-IS and you would not fix it. If that is your Store policy, why did I waste my time and $$ to drive to Bellevue ? I was told that a functioning drivers mirror is not a safety issue and was not part of the 50 point safety inspection. I like the car so far but the service has something to be desired. I had offered to buy a new mirror if you guys would install it for me. That seemed like a nice compromise. Nope. Not store policy. All of this could have been done over the phone or you could have been nice and met me half way with my suggested fix. It felt more like “we have your $$, you have a car, we are done” It felt like a bad way to end the relationship and I am not inclined to have anything positive to say about this dealership. I hope that helps how you deal with the next customer. I will not be back for my next car. More
by Hans
Employees Worked With
George
April 14, 2022
Michael handled the service appointment with a great attentiveness to detail, clarifying the questions that I had and making sure that my vehicle was ready to go in time for me to make it to work! attentiveness to detail, clarifying the questions that I had and making sure that my vehicle was ready to go in time for me to make it to work! More
by jourdan.johnston
Employees Worked With
Michael Roberts
April 12, 2022
My experience with AutoNation Ford of Bellevue was great. I worked with George and he was extremely helpful finding me the car I wanted. I’ll definitely return the next time I buy a vehicle. I worked with George and he was extremely helpful finding me the car I wanted. I’ll definitely return the next time I buy a vehicle. More
by jenhendrickson
Employees Worked With
George Li
April 11, 2022
This dealership is really good now. I have 2 vehicle purchases in the last year and the experience was very satisfactory. In addition, Paul in the service department is the best advis I have 2 vehicle purchases in the last year and the experience was very satisfactory. In addition, Paul in the service department is the best advisor I have ever encountered. Seriously. Scheduling service is never “easy”, but once you have your appointment you can be certain your vehicle will be in good hands. And the pricing is very competitive. Billy in sales had me out the door with a new Bronco Sport in less than 2 hours. A first for me. Nice work turning this into a great dealership. Good people. Thank you Ford of Bellevue!!! More
by Curtjohnson61
Employees Worked With
Paul in Service, Matt, Chris and Billy in Sales
