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AutoNation Ford Bellevue
Bellevue, WA
740 Reviews
AutoNation Ford Bellevue is a proud member of the nationwide network of AutoNation dealerships. As America's Most Admired Automotive Retailer, AutoNation has over 300 dealership locations representing 33 manufacturer brands with stores in over 18 states. Since 1996, AutoNation has sold and serviced over 14,000,000 new and pre-owned vehicles. There are many benefits to being part of the AutoNation family. Below we have outlined some reasons why you should choose AutoNation Ford Bellevue for all your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 10:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 740 reviews
May 03, 2022
Very poor and actually zero communication. I made an appointment for basic maintenance - oil change, tire rotation, etc. and when I dropped it off in the afternoon I had to ask when it would I made an appointment for basic maintenance - oil change, tire rotation, etc. and when I dropped it off in the afternoon I had to ask when it would be ready to which the answer was "not sure, are you leaving it overnight?" Why would you ask me that? I made an appointment so that I could get this done that day! I ended up leaving the car and did not hear 1 word until I called. At that point they had said they had a large back log and hadn't gotten to it. I ended up going back and picking my car up and taking it to a different place to get the oil changed. Zero communication, zero help. More
by hsankey
Employees Worked With
Not sure
April 29, 2022
Excellent service. Tim is easily available, upbeat and very helpful. No hard sells! Tina is very pleasant and professional with the paperwork. We are very happy with o Tim is easily available, upbeat and very helpful. No hard sells! Tina is very pleasant and professional with the paperwork. We are very happy with our truck and the full experience. More
by kadams2517
Employees Worked With
Tim Stakkestad
April 29, 2022
There was a minor service issue that required attention. Josh said, "Just stop by when convenient and we will handle it." And that's exactly what happened. Excellent service. Josh said, "Just stop by when convenient and we will handle it." And that's exactly what happened. Excellent service. More
by Wally
Employees Worked With
Josh Benjamin
April 28, 2022
Very poor communication. Had to call about status of truck. Hard to get hold of right person. Next time I may call another ford dealer or independent repair shop. a bit o Had to call about status of truck. Hard to get hold of right person. Next time I may call another ford dealer or independent repair shop. a bit on. the expensive side. More
by gumballmike
Employees Worked With
mike
April 24, 2022
The service was exhilarating, I arrived on time, there was no wait, and the work was completed in the amount of time estimated. A wonderful experience. was no wait, and the work was completed in the amount of time estimated. A wonderful experience. More
by ftrexler48
Employees Worked With
Paul Hinzpeter
April 20, 2022
Great experience from preorder to delivery of our 2022 Ford Maverick. Tim was easy to work with during the entire 8 month process. We absolutely LOVE our Maverick! Thank you for all the updates and help d Ford Maverick. Tim was easy to work with during the entire 8 month process. We absolutely LOVE our Maverick! Thank you for all the updates and help during the long but worthwhile wait. More
by HiramIreton
Employees Worked With
Tim Stakkestad
April 18, 2022
I had an appointment at 11:40am for a lab oil change & 2 recalls needed to be done on my new bronco sport. I showed up on time, the guy taking in my car was super nice. I initially marked my appointment as recalls needed to be done on my new bronco sport. I showed up on time, the guy taking in my car was super nice. I initially marked my appointment as a waiting appointment but the day had changed so I said I was leaving it for a couple of hours & I’d be back in a bit, figure that way they got a little wiggle room if something came up & I didn’t have to sit there for an hour. So 3 1/2 hrs go by & there is no call from the service department, so I call them, surely my car is done OR if they had a problem I would have known by now. That’s when I get the displeasure of dealing with Stevie & his complete cockiness & unprofessionalism. Before I can even finish my sentence to ask what’s up with my car, he cuts me off telling me “they’re taking it now” … NOW? 3 1/2 hrs AFTER my appointment time. I tell him I’ll be back to the dealership in about and hour, I’m then told he’ll call me if it’s ready, sir, no matter what I’ll be there, I need my car & you’ve ample time to get it done or alert me to an issue. He then says “we’ll if it’s ready you can have it” and blows me off. I show up an hour & a half later, & again he cuts me off saying it’s “almost done” I say “almost done as in 10/20/30 minute? And hour” .. he tells me 30 mins. An HOUR later I have to go to him & say “Steve is done yet what’s going on?!” He tells me it’s done and has the audacity to THROW the keys at me on the counter at me. Slam a car coupon on the counter and proceeds to tell me they could only do one recall & the parts for the other recall he doesn’t know when they’ll get or what they call me. Sounds pretty on point for the service Steve provides. FIVE HOURS later my car is ready. Five hours for an oil change & a small recall. Never again will I go to this dealership, what an absolute dick Steve was. I can’t believe he has a job there still. Incredibly rude. More
by Jen
Employees Worked With
Steve in the service department
