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AutoNation Ford Bellevue - Service Center

Bellevue, WA

4.5
466 Reviews

466 Reviews of AutoNation Ford Bellevue - Service Center

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October 13, 2021

Great service. Paul handled everything, very seamless. Work was done quick, clear communication, and did everything they said they would do. More

by kellybpeterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Oct 21, 2021 -

AutoNation Ford Bellevue responded

Kelly, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

October 11, 2021

Paul was great in working through an issue related to the screen in my Explorer going dark when they were working on an unrelated problem More

by Kris.worthington007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Oct 21, 2021 -

AutoNation Ford Bellevue responded

Kris, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

October 09, 2021

Professional and very good. Service is well done and haven't had re-occuring issues. More

by aaron_countryman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Martin
Oct 21, 2021 -

AutoNation Ford Bellevue responded

Aaron, thank you for your kind words and this wonderful review! If you ever need help, just give us a call. Happy motoring!

October 07, 2021

I am one of the newer members of a mobile care nursing team. Our fleet is maintained by Ford and yesterday was my first service visit. Steve was absolutely professional, attentive, friendly and warm. He e More

by Hey Nurse Lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Martin
Oct 21, 2021 -

AutoNation Ford Bellevue responded

Hello there, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us! If you ever need help, just give us a call. Happy motoring!

October 06, 2021

Very pleased with the work done on my Ford Edge and the service writer Michael was awesome! More

by Joanneore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael service writer
Oct 21, 2021 -

AutoNation Ford Bellevue responded

We are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 05, 2021

Took our 202 Escape Hybrid in for a 'checkup' prior to taking our first big trip - they checked everything for us, and it was all good. ANFB provided a Lyft ride back to work, and back to the dealership More

by VSHJr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Stockton
Oct 19, 2021 -

AutoNation Ford Bellevue responded

Hi! We're so happy we were able to help you out! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 04, 2021

87 days after i purchased a used Escape the power steering went out. I called for a service appointment and was given an appointment the next week do to heavy demand. The steering repair cost $200 More

by frankfinneran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Stockton
Oct 07, 2021 -

AutoNation Ford Bellevue responded

Hi, we regret to hear that you are displeased with your recent experience with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (425) 243-5203 to discuss what we can do to help.

October 02, 2021

Paul was extremely helpful and caring. He even helped me up the stairs which are very difficult for me. Thank you very much More

by kingschildelis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
paul
Oct 19, 2021 -

AutoNation Ford Bellevue responded

Hi! We're so happy we were able to help you out! If you ever need help, just give us a call. Happy motoring!

September 27, 2021

I've worked with Paul in service for several years. He is extremely knowledgeable and professional. He is the reason I go back. I only wish the on hold times would be a bit more reasonable when I call. More

by Gino.perrina
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul (service writer)
Oct 19, 2021 -

AutoNation Ford Bellevue responded

We appreciate you taking the time to leave us a response, Gino! We will be sure to pass along your comments to the team, as your satisfaction is of utmost importance and we are always looking for ways to improve. Drive safe, and we'll see you on the road.

September 24, 2021

Our service advisor Steve Martin was fantastic. Very thorough and down to the detail - even walking me through the why and how of RE booting my software system in the truck. He also communicated on rea More

by Tom Lindquist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Martin ( Service )
Oct 19, 2021 -

AutoNation Ford Bellevue responded

Tom, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

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