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AutoNation Ford Bellevue - Service Center

Bellevue, WA

4.5
472 Reviews

472 Reviews of AutoNation Ford Bellevue - Service Center

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January 04, 2024

Clean and tidy, John Sell is great service advisor, informative and helpful throughout the process More

by Rovic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sell
December 31, 2023

Great service and care provided at the service department. I was extremely impressed, they definitely have changed and improved their approach on how they treat their clients. I am changing my c More

by IA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All staff and supervisors
December 23, 2023

They have been providing service for my vehicles for over 20 years. Starting with my 2000 F350 Powerstroke diesel and my 2004 Expedition, and continuing with my 2018 F250 Powerstroke diesel and 2020 Explore More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Benjamin
December 20, 2023

Fast, efficient and responsive to additional requests. Helpful in providing transportation when leaving vehicle overnight. More

by Grellsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
December 17, 2023

Great staff, great service, prompt service. Definitely recommend them for your service and sales needs. More

by nsllbaseballdad
Recommend Dealer
Yes
Employees Worked With
Donnie
December 17, 2023

Excellent customer service from check in to check out. Advisor called to ask for more detail on the issue I described to make sure they were looking at the right thing. Clean waiting area too. More

by Lakeside182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donovan
December 13, 2023

I went to this dealership for a routine 100K mile service, but the dealership identified some severe issues with my F-150 that needed to be fixed. They were really helpful and despite a few delays th More

by Andrew S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donavan
December 05, 2023

Service itself was fine. But, I was waiting for my car. I came for an oil change (and potentially another fix that would have taken longer). My car was ready after about More

by ford_owner_pacfic_northwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
dont remember
Dec 07, 2023 -

AutoNation Ford Bellevue responded

Hi, we regret your experience with us here but are glad you brought this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

November 25, 2023

The dealership is pleasant to work with and we have always received good service. They always seem busy and service always seems to take longer than expected, but that is typical of almost all dealersh More

by Amy F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Fattore
November 23, 2023

Service team is outstanding! Donovan had my car ready to go in a couple of hours. Crew was informative and knowledgeable when I asked questions. Thank you Ford of Bellevue! More

by Nancy Lorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donovan
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