AutoNation Ford Corpus Christi - Service Center

Mechanic did a great job. ..but the customer service is horrible. Stood in service department for 10 mins before someone helped me. ..but the customer service is horrible. Stood in service department for 10 mins before someone helped me. More

What at that dealership for 4 1/2 hours mechanic removed part discovered they didn’t have the part Saturday my truck death wobble 11 times part discovered they didn’t have the part Saturday my truck death wobble 11 times More

Service was very hard to get an appointment. But they worked me in. Really appreciated it!!! But they worked me in. Really appreciated it!!! More

I know you are trying to hire people but can't get people to apply. However, my experience was you phone system sucks. Called and was directed to other areas and held on hold for 7-8 minutes before hanging u to apply. However, my experience was you phone system sucks. Called and was directed to other areas and held on hold for 7-8 minutes before hanging up. How does it work for SALES DEPARTMENT? You need to find a better way to answer calls. More

It’s always a pleasure to work with Bill Johnson. On the flip side the service department should be named to whining and excuse department. Absolutely no common courtesy…awful. On the flip side the service department should be named to whining and excuse department. Absolutely no common courtesy…awful. More

It took a year to figure out the gap insurance issue I had with Autonation and Tc auto finance. had with Autonation and Tc auto finance. More

My Service Advisor Alicia Gamez was outstanding and I appreciate her customer service skills! I will be back! appreciate her customer service skills! I will be back! More

My hood alignment issue on my new 2021 f 150 remains unresolved. Am told body shop and Ford are reviewing. unresolved. Am told body shop and Ford are reviewing. More

I like taking my car to ford because since day one and drove my car off lot they are able to keep car history. Any questions I have about my car I ask them to check of any upcoming future maintance I need drove my car off lot they are able to keep car history. Any questions I have about my car I ask them to check of any upcoming future maintance I need. More

Each time I take my truck in for service, I feel like I leave with it in better condition than I brought it. I never worry that they haven’t been thorough, and the two women I deal with in service are alwa leave with it in better condition than I brought it. I never worry that they haven’t been thorough, and the two women I deal with in service are always professional and knowledgeable. Love this dealership. More