AutoNation Ford Corpus Christi - Service Center
Corpus Christi, TX
427 Reviews of AutoNation Ford Corpus Christi - Service Center
Rey in the service department was extremely helpful and patient with me. Much better experience with him then the previous person I had before he joined Ford patient with me. Much better experience with him then the previous person I had before he joined Ford More
Friendly Staff very courteous and respectful REY and Alicia are awesome always making sure we are taken care off and take care of our vehicles. Alicia are awesome always making sure we are taken care off and take care of our vehicles. More
Alicia is the most competent, calm, and clear rep I've dealt with. All have been good. Service is excellent. I had to dump a lot of money on my truck, and there were no extras or sort of's on the list of dealt with. All have been good. Service is excellent. I had to dump a lot of money on my truck, and there were no extras or sort of's on the list of things that needed attention. I really appreciated that. Everything listed was a repair or replacement that needed to happen. When I balked at the price, rather than getting frustrated or short, Alicia slowed down and listened and we talked everything through. I was respected rather than dismissed or blown off. Probably the best experience I've had at any dealership. More
First appt. w/Mr. Patrick was VERY DISAPPOINTING!! Mr. Chris was assigned to my daughter's vehicle along with my vehicle. We are VERY PLEASED with Mr. Chris for making sure both vehicles would be serviced Chris was assigned to my daughter's vehicle along with my vehicle. We are VERY PLEASED with Mr. Chris for making sure both vehicles would be serviced! We also would like to acknowledge and thank Mr. David Gonzales for all that he did for us!!! More
The times I have called about a problem with my Ford 150 I have talked to David Gonzales. He made sure my problem has been repaired. He has always been courteous & very helpful. I have talked to David Gonzales. He made sure my problem has been repaired. He has always been courteous & very helpful. More
Had an appointment to speak with a service advisor at 9am, arrived 10 min early. I was in for an oil change and tire rotation and it was close to 1pm and after a few phone calls my car wasn’t ready for p 9am, arrived 10 min early. I was in for an oil change and tire rotation and it was close to 1pm and after a few phone calls my car wasn’t ready for pickup. This is the worst place to take my vehicle to an oil change, had I know this was the norm here I would had purchased the oil changes when we purchased our Expedition. Not sure why the executives fix this!! The previous day I walked in and nobody greeted or acted like they cared that a customer was in front of them! More
I have bought over 12 vehicles at AutoNation Chevrolet in Corpus Christi Texas. The parts department is very rude there’s an older man there who completely treated me like I was an idiot and did not have any Corpus Christi Texas. The parts department is very rude there’s an older man there who completely treated me like I was an idiot and did not have any customer service abilities at all. For this reason and this reason only I will never be shopping at AutoNation again. More
Horrible customer service. If you buy a vehicle from these people and have an issue they will avoid helping you all the way down to the GM. STAY AWAY! these people and have an issue they will avoid helping you all the way down to the GM. STAY AWAY! More
I’m traveling from Missouri, pulling a 5th wheel. Oil changes are important. I deliberately chose a Ford dealership to do the job, so they would be knowledgeable about what to use on my diesel truck. To changes are important. I deliberately chose a Ford dealership to do the job, so they would be knowledgeable about what to use on my diesel truck. To begin, I made an appointment and still waited over 2 hours for the job to be complete. The service staff took advantage of that time by steadily and consistently trying to up-sell me on everything from tire rotations to radiator flushes. When the job was finally completed, you can imagine my surprise as I observed several things: an off-brand oil filter (I expected Motorcraft), an oil replacement not recommended by Ford for my engine, and a receipt indicating that they put 3 quarts less oil than the engine takes (the dipstick does indicate an appropriate amount of oil has been added, so the service man must have just written it up wrong). The final straw is a window sticker that is ACDelco-from a Ford dealership? So disappointed. I feel ripped off and they succeeded in making me feel as though my truck in in disrepair, when the opposite is true. Every service they recommended has been recently completed, and they could offer no reason or proof why they should be done again. If I weren’t so knowledgeable about my service routine, they could have succeeded in conning me into several unnecessary updates. More