AutoNation Ford Corpus Christi - Service Center

If you go in for service beware! I had my Ford Escape in for it's 15,000 mile check-up, oil change & tire rotation. Also had issues with the sync bluetooth. I spent 6 hours there(& I I had my Ford Escape in for it's 15,000 mile check-up, oil change & tire rotation. Also had issues with the sync bluetooth. I spent 6 hours there(& I had an appt.) I was quoted a price of $450. When I went to pay it was $512. They charge a misc fee of $50. I asked what that was for. I was told a disposal fee for rags etc. What? I was not told about this ahead of time. That seems excessive at best. I am not happy & probably will not use them again. And we are planning to buy a new truck by the summer. I will take my business elsewhere if this is how Autonation rips their customers off!! More

Rude Service Advisor/Service Terrible Service advisor Richard very rude and I stood in front of him for 10 min before he acknowledged me.. he was busy stapling papers! Service put on new Service advisor Richard very rude and I stood in front of him for 10 min before he acknowledged me.. he was busy stapling papers! Service put on new wipers and they were installed incorrectly... ...had to take to another Cadallic dealership to get fixed. They put on invoice my tread on tires were yellow which I purchased new tires 3 months ago and again Cadillac dealership said they were incorrect to measure.. Don't recommend this dealership if your a woman.. they will try to RIP you off!! More

Horrible Ford motor company, nor the dealership know how to fix my truck,they just keep going in circles. It's been in there shop 32 days now and still no clo Ford motor company, nor the dealership know how to fix my truck,they just keep going in circles. It's been in there shop 32 days now and still no closer to fixing it. More

Waited 6hrs for no work on my car. Made an appointment for my girlfriend's 09 Escape Hybrid on Monday for the following Wednesday morning to check a check engine light. Dropped the car Made an appointment for my girlfriend's 09 Escape Hybrid on Monday for the following Wednesday morning to check a check engine light. Dropped the car off Wednesday morning no issues. 5 hours later no word on the status of the car. Called for an update and ended up leaving a voicemail asking for a call back. 1 hour later with no word, I called again to get handed off and dropped 3-4 times to finally get told that the vehicle has just been sitting on the lot with no work or inspections done on it. Was told "we'll try to get to it tonight or if not tomorrow morning." Asked why it was taking so long since we booked an appointment and was never given a clear answer besides "making an appointment puts you ahead of walk ins." Either they overbooked their services or their mechanics can't keep up with the volume of cars they schedule. Decided to come in and pick up the car. They made no attempt to save the sale. Other dealerships I've worked with offered priority service or at least a curtesy car. Never apologized for the inconvenience and was content on watching us drive away. My first and last time working with this store. More

Albert the service advisor at autonation ford in corpus chri Do not deal with service advisor Albert at autonation ford in corpus christi. He lies and does not listen to his customer. If you're car needs to be r Do not deal with service advisor Albert at autonation ford in corpus christi. He lies and does not listen to his customer. If you're car needs to be reprogrammed or anything computer related, do not take it there. I brought them a running car and now I have to pick it up because the tech can't figure out what's wrong with it. My car no longer starts, and now leaks oil. I took my car to another dealership to diagnose their mistake. More