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AutoNation Ford Frisco - Service Center

Frisco, TX

4.5
857 Reviews

857 Reviews of AutoNation Ford Frisco - Service Center

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July 28, 2023

Have been very pleased with the whole buying experience. From the intial sale and processing of the purchase to getting services completed everything with Autonation has been pleasant. More

by kagdaddio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
everybody
Jul 31, 2023 -

AutoNation Ford Frisco responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Ford Frisco. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 28, 2023

Sean was great to work with. Told me he would put his best tech on it and got it done on the day he said it would be ready. More

by Grant Raney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Jul 31, 2023 -

AutoNation Ford Frisco responded

Hi Grant, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Frisco. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 28, 2023

Was in for oil chance service and recall. Associates were very friendly and accurate on service products More

by Becky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
Jul 31, 2023 -

AutoNation Ford Frisco responded

Hi Becky, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 28, 2023

Had a great purchase experience and paid extra for the routine service. After spending over 2 1/2 hours waiting for an oil change, with no communication as to why it was taking so long (the wrong filter w More

by Nash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gage
Jul 31, 2023 -

AutoNation Ford Frisco responded

Hi Nash, we strive for 100% satisfaction, and we regret to find out that this was not the case. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 27, 2023

Enjoyed service at this dealer. They were very responsive and helpful. Fabian was extremely courteous willing to go above and beyond. More

by DeeS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian
Jul 27, 2023 -

DeeS responded

:)

Jul 31, 2023 -

AutoNation Ford Frisco responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 24, 2023

Vehicle towed in on June 29. Scheduled to repair on July 6. No work done on as of July 11. "New service advisor" (Obiora Ezeh) took over on the 11th and had repairs completed in More

by loveneverfails4
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Obiora Ezeh
Jul 27, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 22, 2023

Overall service are great. Except Technician forgot to reset the oil life and replace the sticker on the windshield after oil change this time. More

by Kkmmoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Very friendly service team
Jul 25, 2023 -

AutoNation Ford Frisco responded

Hi, we are very happy we could provide you with a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 17, 2023

Personable and timely service. They serviced my truck quicker than they promised.. Will use them again. More

by Twine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Gage
Jul 21, 2023 -

AutoNation Ford Frisco responded

Hi Twine, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 17, 2023

Great service! Excellent call centre to book appointment. Quick service. Easy to go guys working at the service centre. Car runs great after service. Thank you More

by abdulrehman.mohammed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Obiora Eze
Jul 26, 2023 -

AutoNation Ford Frisco responded

Hi Abdulrehman, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 17, 2023

AutoNation Ford Frisco is a fantastic place to buy a new car truck or SUV! They got me on the road in my new truck in under 60 minutes.AutoNation Ford Frisco service department with Tammy running the show i More

by dalgettycorey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy
Jul 26, 2023 -

AutoNation Ford Frisco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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