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AutoNation Ford Frisco - Service Center

Frisco, TX

4.4
874 Reviews

874 Reviews of AutoNation Ford Frisco - Service Center

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August 11, 2023

All work requested was completed and vehicle was ready as promised! Would highly recommend their service department! More

by vlosasso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorraine
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Aug 14, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 08, 2023

Friendly and informative. The new service manager, Tammi k owns what she is doing!!! Obi, my service advisor, was awesome! More

by bibs.toney
Recommend Dealer
Yes
Employees Worked With
Tammi and Obi
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Aug 11, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Frisco! Feel free to stop by if you ever need any more help.

August 07, 2023

Good customer service. Scheduled my oil change service on line but when i showed my service rep wasn't there, they didn't have my filter. Had to wait 2.5hrs for oil chang More

by tmcbride88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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Aug 11, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to leave us feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (972) 763-5523.

August 01, 2023

Service was great! No hang ups at all. People were super friendly and helpful. Thanks. More

by al2marshalAl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage Reese was great!
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Aug 07, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 30, 2023

Auto Nation service dept provides excellent customer service by keeping the customer updated on the progress your vehicle More

by Yarby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorraine Smith
Report | Print
Aug 03, 2023 -

AutoNation Ford Frisco responded

Hi Yarby, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 30, 2023

Great service, clear communication and confident answers. I love this dealership. Everyone is so friendly it makes me want to make this my home dealership. More

by littlejamie63
Recommend Dealer
Yes
Employees Worked With
Jamie, Sean, Naomi, Lori
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Aug 03, 2023 -

AutoNation Ford Frisco responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 29, 2023

Fabian was very good at his job. Knowledgeable, friendly and I would recommend him to anyone who brings their car in for service at the Frisco Auto Nation Ford dealership. More

by Gnsherbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Montoya Castillo
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Aug 03, 2023 -

AutoNation Ford Frisco responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Frisco. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 28, 2023

Sean was great to work with. Told me he would put his best tech on it and got it done on the day he said it would be ready. More

by Grant Raney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
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Jul 31, 2023 -

AutoNation Ford Frisco responded

Hi Grant, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Frisco. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 28, 2023

Have been very pleased with the whole buying experience. From the intial sale and processing of the purchase to getting services completed everything with Autonation has been pleasant. More

by kagdaddio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
everybody
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Jul 31, 2023 -

AutoNation Ford Frisco responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Ford Frisco. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 28, 2023

Was in for oil chance service and recall. Associates were very friendly and accurate on service products More

by Becky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
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Jul 31, 2023 -

AutoNation Ford Frisco responded

Hi Becky, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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