AutoNation Ford Frisco - Service Center

My display on 2018 Ford Explorer was acting up intermittently. I had an extended warranty so decided I would be better off with dealer diagnosis. Good choice. Shaun interfaced with insurance co an intermittently. I had an extended warranty so decided I would be better off with dealer diagnosis. Good choice. Shaun interfaced with insurance co and gained approval to replace. Done in half a day. This is second time I had service at AutoNation Ford, both were 5 star. Shuttle service was also a plus. More

Good service done in a timely manner. Sean, the service advisor, is greet and helpful. Sean, the service advisor, is greet and helpful. More

Gage Reece was fantastic and one of the best service advisors I have had, he was prompt, communicated status frequently and was very friendly. I stayed and worked while my car was in service and he had advisors I have had, he was prompt, communicated status frequently and was very friendly. I stayed and worked while my car was in service and he had me in and out in less than the estimated time. More

The best customer service in Dallas, very experienced and very attentive guys, always help with advice, I want to come back here again very attentive guys, always help with advice, I want to come back here again More

What an improvement from last year, big difference. Rated 5 Star from physical appearance to to the people to the follow up! Rated 5 Star from physical appearance to to the people to the follow up! More

My first couple of visits weren’t so pleasant. The service guy spoke to me as if the questions I would ask were not relevant as if I was a women who didn’t have a clue along with not getting a cal The service guy spoke to me as if the questions I would ask were not relevant as if I was a women who didn’t have a clue along with not getting a call back. I had the services I needed done somewhere else. This time around the front service professionals were very nice and completed my recalls in a timely manner. More

Best service around. After leaving my vehicle never had a doubt it would be fixed After leaving my vehicle never had a doubt it would be fixed More

Excellent service department. Friendly staff, punctual, accommodating, efficient, above and beyond expected service. Will always return here. Friendly staff, punctual, accommodating, efficient, above and beyond expected service. Will always return here. More

Had 2 recalls and a TSB done on my 2022 Ford Maverick XLT Hybrid at the Service Department. Sean was very professional and he made the scheduling the service and getting everything I need done easy. The c Hybrid at the Service Department. Sean was very professional and he made the scheduling the service and getting everything I need done easy. The complementary Lyft rides from and to the dealership for the service was great. All in all a great experience. More

Purchased my Ford at this location. Had an ignition housing situation and was able to get the repair completed without an appointment. Had an ignition housing situation and was able to get the repair completed without an appointment. More