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AutoNation Ford Frisco - Service Center

Frisco, TX

4.5
855 Reviews

855 Reviews of AutoNation Ford Frisco - Service Center

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May 01, 2023

Had a problem with missing fluid caps. They took me in even though it was at the end of the day, replaced the caps, checked and topped off all fluids, and cleaned the burned fluid residue More

by bassbone7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
May 05, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you're ever in need of more help, please let us know! Take care!

May 01, 2023

Worked with Gage Reese for the first time today. Will definitely contact him again. He made the appointment easy and stress free. More

by kparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage
May 05, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 01, 2023

Fantastic experience. I arrived for my service appointment late close to closing. I offered to come back a different time. My service advisor, Gage, would not hear it, He More

by Eesantill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage
May 05, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

April 28, 2023

I didn’t have to wait they were they kept me informed. Best dealership around would recommend to everyone. More

by Jwallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian
May 01, 2023 -

AutoNation Ford Frisco responded

Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Frisco and we hope to be of service again in the future.

April 28, 2023

Prompt, courteous, professional service. This was my first time at the dealership. I was there for 2 recalls. I was surprised at how seamlessly my visit went from my arrival to picking up my More

by Pigeonpost1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun
May 01, 2023 -

AutoNation Ford Frisco responded

Hello, we are pleased to hear you had such a positive experience with us. Drive safe, and we'll see you on the road.

April 27, 2023

This dealership has excellent service and a very friendly staff. I was very pleased with the work that was done on my vehicle. More

by o_d_rush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Obiora
May 01, 2023 -

AutoNation Ford Frisco responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 26, 2023

They were very friendly and very helpful for all my needs, did a very good job and I will go back 😊 More

by danielbillings56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember her name
May 01, 2023 -

AutoNation Ford Frisco responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 25, 2023

Courteous, knowledgeable, Lyft service was a pleasant surprise. Parts were considerably more accessible through Ford network. More

by bmeg357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian, Eddy
Apr 28, 2023 -

AutoNation Ford Frisco responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 23, 2023

Explorer was in shop for me 6 weeks. A long time. Updates were helpful but problem took to much time. More

by Bill Brewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian
Apr 27, 2023 -

AutoNation Ford Frisco responded

Hi Bill, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 21, 2023

The staff was warm and friendly! ! Ryan , Jacqueline, Naomi and Fabian were courteous and professional. This team made my experience with AUTONATION stress free!! More

by Sonialbrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, Jacqueline, Naomi and Fabion
Apr 28, 2023 -

AutoNation Ford Frisco responded

Hi, we appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!

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