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AutoNation Ford Frisco - Service Center

Frisco, TX

4.5
855 Reviews

855 Reviews of AutoNation Ford Frisco - Service Center

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April 08, 2023

Brought my car in for a break Job and oil change. Sean was a stellar service advisor. Found some recalls and I had my car back the next day as we had planned. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Apr 20, 2023 -

AutoNation Ford Frisco responded

Hi David, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Frisco. If you ever need help, just give us a call. Happy motoring!

April 08, 2023

Didn’t have to wait long for my vehicle to be ready. Was informed the entire time More

by Jwallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori
Apr 20, 2023 -

AutoNation Ford Frisco responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 06, 2023

I got immediate assistance when I arrived for my appointment. They did not waste my time (or theirs). They asked for clarification and made recommendations, but did not try explaining everything unl More

by Zipper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean virsak
Apr 09, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

April 06, 2023

Work was done on time and as promised. Very professional and friendly staff as well. More

by dadyess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian
Apr 09, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 03, 2023

I took my truck into service and the customer service was excellent and they were very professional. More

by mddd4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure started with an O
Apr 06, 2023 -

AutoNation Ford Frisco responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 01, 2023

Fast friendly service. In and out quickly. Definitely different than my last experience elsewhere. Thanks More

by derekstansell65
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I forgot
Apr 05, 2023 -

AutoNation Ford Frisco responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 31, 2023

Definitely quick and efficient. Was in and out in less than an hour . Great people! More

by Dukesboy1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naomi
Apr 03, 2023 -

AutoNation Ford Frisco responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 31, 2023

Need a car serviced bring it to Autonation ford in frisco. Nicest people I have ever seen More

by Jwallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammie
Apr 05, 2023 -

AutoNation Ford Frisco responded

Hi Jwallen, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

March 30, 2023

my f150 lightening was towed in on a wednesday. is sat for 8 days without a single proactive phone call from your service dept. i came in once and was told you are just very busy and will to it w More

by elite remodeling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
none
Apr 03, 2023 -

AutoNation Ford Frisco responded

Hello Elite, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (972) 763-5523. We hope to hear from you.

Apr 04, 2023 -

elite remodeling responded

i have already taken the lightening to prosper ford. what a difference in attitude, service attentiveness and overall courtesy.

March 30, 2023

Great Job and communication on what is wrong with the car. Was able to use Autonation coupon also. More

by positive2me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Apr 04, 2023 -

AutoNation Ford Frisco responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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